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For Companies At a Glance
- Tasks: Deliver shopping to customers and provide top-notch service as a Home Delivery Driver.
- Company: Iceland Foods is a leading retailer known for its commitment to quality and customer satisfaction.
- Benefits: Enjoy competitive pay, supportive training, and the chance to work in a dynamic team environment.
- Why this job: Be the face of Iceland, connect with customers, and enjoy the freedom of the open road.
- Qualifications: Must have a valid driving licence for at least 3 years with minimal points and great people skills.
- Other info: Shifts can start as early as 6am and finish as late as 11pm.
Overview
We’re hiring Home Delivery Drivers who take pride in providing excellent service and enjoy being out on the road. In this role you’ll be delivering shopping and connecting directly with customers as the face of Iceland. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people.
Responsibilities
- Ensure safe van loading procedures are followed (i.e., heavy lifting & manual handling)
- Always adhere to safe driving practices
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts; patterns can vary between 6am & 11pm
Apply If You
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What To Expect From Us
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
Hourly rate and Benefits
Hourly rate: £13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
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Home Delivery Driver employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area where you'll be delivering. Knowing the streets, shortcuts, and potential traffic hotspots can help you navigate efficiently and impress your future employer with your knowledge of the routes.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Whether it's at a café or during community events, showing that you can connect with customers from all walks of life will demonstrate your suitability for the role.
✨Tip Number 3
Be prepared to discuss how you handle challenges on the road. Think of examples where you've successfully managed difficult situations, as this will show your problem-solving abilities and readiness to tackle the demands of the job.
✨Tip Number 4
Show your enthusiasm for teamwork by sharing experiences where you've collaborated effectively with others. Highlighting your willingness to jump in and help out in different areas of the store will make you stand out as a team player.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Iceland Foods is looking for in a Home Delivery Driver. Highlight the importance of customer service and teamwork in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or driving roles. Emphasise any skills that demonstrate your ability to handle a hectic workload and work well in a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your interpersonal skills and passion for providing excellent customer service. Mention your driving experience and how you can contribute to the team at Iceland Foods.
Highlight Your Availability: Since shifts can start as early as 6am and finish as late as 11pm, make sure to mention your flexibility in working hours in your application. This shows your commitment to the role.
How to prepare for a job interview at Iceland Foods
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of Iceland Foods. Make sure to highlight your previous customer service experience and how you handle different situations with customers. Share specific examples that demonstrate your ability to connect with people.
✨Demonstrate Team Spirit
This role requires you to be a team player. Be prepared to discuss times when you've worked collaboratively with others, whether in a previous job or during group activities. Emphasise your willingness to help out in various store operations beyond just driving.
✨Be Ready for the Open Road
Since this job involves driving, it's important to express your enthusiasm for being on the road. Talk about your driving experience, your understanding of road safety, and how you manage your time effectively while juggling deliveries.
✨Prepare for Flexibility
Shifts can start early and finish late, so show that you're adaptable. Discuss your availability and willingness to work varied hours. This will demonstrate your commitment to meeting the needs of the business and its customers.
