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- Tasks: Deliver shopping to customers' doors while providing top-notch service.
- Company: Iceland Foods is a leading retailer known for its commitment to quality and customer satisfaction.
- Benefits: Enjoy competitive pay, training support, and a friendly team environment.
- Why this job: Be the face of Iceland, connect with customers, and enjoy the freedom of the open road.
- Qualifications: Must have a valid driving licence (3+ years) and excellent people skills.
- Other info: Shifts may start as early as 6am and finish as late as 11pm.
Home Delivery Driver – Iceland Foods
Hourly rate: £13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, minimum 28 days holiday
Are you looking for a role that keeps you active, independent & engaged with people?
Purpose: We\’re hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role you’ll be delivering shopping & connecting directly with customers as the face of Iceland.
In This Role You Can Expect To
- Ensure safe van loading procedures are followed (i.e. heavy lifting & manual handling)
- Always adhere to safe driving practices
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts, the patterns can vary between 6am & 11pm
Apply If You
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What To Expect From Us
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industry: Retail
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Home Delivery Driver employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with Iceland Foods' values and customer service standards. As a Home Delivery Driver, you'll be the face of the company, so understanding their commitment to exceptional service will help you connect better with customers.
✨Tip Number 2
Practice your driving skills and ensure you're comfortable with navigating various routes. Being a confident driver will not only help you deliver efficiently but also demonstrate your reliability during the interview process.
✨Tip Number 3
Showcase your interpersonal skills by preparing examples of how you've provided excellent customer service in the past. This will highlight your ability to handle different customer interactions positively.
✨Tip Number 4
Be ready to discuss your flexibility regarding shifts. Since the role requires early starts and late finishes, demonstrating your willingness to adapt to varying schedules can set you apart from other candidates.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Iceland Foods is looking for in a Home Delivery Driver. Highlight key responsibilities and required skills, such as customer service and teamwork.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that match the job requirements. Emphasise any previous driving roles, customer service experience, and your ability to work in a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and your interpersonal skills. Mention specific examples of how you've provided excellent customer service in the past and your enthusiasm for being part of a supportive team.
Highlight Your Driving Qualifications: Clearly state your driving licence details, including how long you have held it and any relevant endorsements. This is crucial for the application, so make sure it's easy to find in your documents.
How to prepare for a job interview at Iceland Foods
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of Iceland Foods. Make sure to highlight your previous customer service experience and how you handle different situations with customers. Share specific examples that demonstrate your ability to connect with people and provide exceptional service.
✨Demonstrate Team Spirit
This role requires you to be a team player, so be prepared to discuss how you've worked collaboratively in past jobs. Mention any experiences where you helped out beyond your usual duties, like jumping on the checkout or assisting colleagues, to show that you're willing to lend a hand when needed.
✨Emphasise Your Driving Experience
Since a valid driving licence is essential for this position, be ready to talk about your driving history. Highlight your safe driving record and any relevant experience you have with deliveries or navigating busy areas. This will reassure them that you can handle the responsibilities of the job.
✨Prepare for Flexibility
Shifts can start early and finish late, so it's important to convey your flexibility regarding working hours. Discuss your availability and willingness to adapt to the demands of the role, as this shows that you're committed to meeting the needs of the business and its customers.
