At a Glance
- Tasks: Deliver groceries safely and provide excellent customer service while staying active.
- Company: Join the friendly team at Iceland Foods, a leading retail company.
- Benefits: Enjoy a 15% discount, health care options, and a minimum of 28 days holiday.
- Why this job: Be independent, engage with customers, and enjoy flexible working hours.
- Qualifications: Must have a full driving licence and a positive attitude towards customer service.
- Other info: Great opportunities for recognition and rewards for exceptional service.
Overview
We’re hiring Home Delivery Drivers who take pride in providing excellent service and enjoy being out on the road. In this role you’ll be delivering shopping and connecting directly with customers as the face of Iceland. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people.
Responsibilities
- Ensure safe van loading procedures are followed (i.e., heavy lifting & manual handling)
- Always adhere to safe driving practices
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts; patterns can vary between 6am & 11pm
Apply If You
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What To Expect From Us
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
Hourly rate and Benefits
Hourly rate: £13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
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Home Delivery Driver employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Iceland Foods. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for delivery drivers and rehearse your answers. Focus on your customer service skills and any relevant experience you have. We want you to feel confident when you walk into that interview!
✨Tip Number 3
Dress the part! Even though this is a driving role, showing up in smart, casual attire can make a great first impression. It shows that you take the opportunity seriously and are ready to represent Iceland Foods well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Show Your Driving Skills: Make sure to highlight your driving experience in your application. We want to see that you’ve got a full driving licence and a solid track record of safe driving. Mention any relevant qualifications or training that showcase your road safety awareness.
Customer Service is Key: Since this role involves interacting with customers, let us know about your customer service experience. Share examples of how you've gone above and beyond to provide a great experience. A friendly and positive attitude goes a long way!
Be Clear and Concise: When filling out your application, keep it clear and to the point. We appreciate straightforward answers that get right to the heart of what makes you a great fit for the Home Delivery Driver role. Avoid fluff and focus on your strengths!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Iceland Foods
✨Know Your Stuff
Before the interview, make sure you understand the role of a Home Delivery Driver at Iceland Foods. Familiarise yourself with their values, especially around customer service and safety. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Driving Skills
Since a full driving licence is essential, be prepared to discuss your driving experience. Highlight any relevant training or certifications you have, and share examples of how you've adhered to road safety practices in the past. This will demonstrate your commitment to safe driving.
✨Customer Service is Key
Iceland Foods values excellent customer service, so think of specific examples where you've gone above and beyond for customers. Whether it’s resolving an issue or simply being friendly, these anecdotes will showcase your passion for providing a great experience.
✨Be Ready for Flexibility
The job requires flexibility with shifts, so be prepared to discuss your availability. Show that you’re adaptable and willing to work different hours. This will reassure them that you can handle the demands of the role without any issues.