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For Companies At a Glance
- Tasks: Deliver groceries safely and provide top-notch customer service.
- Company: Join Iceland, a leading grocery retailer with a friendly vibe.
- Benefits: Enjoy a 15% discount, holiday perks, and health care options.
- Why this job: Be part of a team that values your contribution and offers growth.
- Qualifications: Must have a full driving licence and a passion for customer service.
- Other info: Flexible shifts and opportunities for recognition and rewards.
The predicted salary is between 27600 - 31200 £ per year.
Overview
We’re hiring Home Delivery Drivers who take pride in providing excellent service and enjoy being out on the road. In this role you’ll be delivering shopping and connecting directly with customers as the face of Iceland. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people.
Responsibilities
- Ensure safe van loading procedures are followed (i.e., heavy lifting & manual handling)
- Always adhere to safe driving practices
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts; patterns can vary between 6am & 11pm
Apply If You
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What To Expect From Us
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
Hourly rate and Benefits
Hourly rate: £13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
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Home Delivery Driver employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Iceland. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Home Delivery Driver role, like how you handle difficult customers or manage your time. Practising your answers can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your customer service skills! Since providing excellent customer service is key for this role, be ready to share examples from your past experiences where you went above and beyond for a customer. It’ll make you stand out!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Show Your Driving Skills: Make sure to highlight your driving experience in your application. We want to see that you’ve got a full driving licence and a solid track record of safe driving. Don’t forget to mention any relevant qualifications or training you've completed!
Customer Service is Key: Since providing excellent customer service is a big part of the role, share examples of how you've gone above and beyond for customers in the past. We love seeing that passion for making people happy!
Be Honest About Your Availability: Flexibility is important for us, so be upfront about your availability for shifts. If you can work early mornings or late evenings, let us know! It shows you're ready to jump in when needed.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to get your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Iceland Foods
✨Know Your Route
Familiarise yourself with the local area and potential delivery routes. Being able to discuss your knowledge of the roads and any shortcuts can impress the interviewer, showing that you’re proactive and prepared.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Since this role involves interacting with customers, demonstrating your friendly and positive attitude will be key to making a great impression.
✨Highlight Safety Awareness
Be ready to talk about your understanding of road safety and safe driving practices. Mention any relevant experiences or training that showcase your commitment to safety, as this is crucial for a Home Delivery Driver.
✨Flexibility is Key
Discuss your availability and willingness to work various shifts. Emphasising your flexibility shows that you can adapt to the needs of the company, which is important for a role with varying hours.
