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For Companies At a Glance
- Tasks: Drive safely, deliver groceries, and provide top-notch customer service.
- Company: Join Iceland Foods, a leading retailer known for its commitment to quality and service.
- Benefits: Enjoy a 15% discount, health care options, 28+ days holiday, and Christmas vouchers.
- Why this job: Stay active, work independently, and engage with customers while enjoying flexible shifts.
- Qualifications: Must have a full driving licence, be friendly, punctual, and safety-conscious.
- Other info: Entry-level role with opportunities for recognition and rewards.
Overview
We’re hiring Home Delivery Drivers who take pride in providing excellent service and enjoy being out on the road. In this role you’ll be delivering shopping and connecting directly with customers as the face of Iceland. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people.
Responsibilities
- Ensure safe van loading procedures are followed (i.e., heavy lifting & manual handling)
- Always adhere to safe driving practices
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts; patterns can vary between 6am & 11pm
Apply If You
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What To Expect From Us
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
Hourly rate and Benefits
Hourly rate: £13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
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Home Delivery Driver employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area and routes. Knowing the quickest and safest ways to deliver can impress your potential employer and show that you're proactive.
✨Tip Number 2
Demonstrate your customer service skills during any interactions. Being friendly and approachable can set you apart from other candidates, as this role heavily relies on excellent customer interaction.
✨Tip Number 3
Highlight your ability to work independently and manage your time effectively. Share examples of how you've successfully handled similar responsibilities in past roles or situations.
✨Tip Number 4
Be prepared to discuss your understanding of road safety and safe driving practices. Showing that you prioritise safety will reassure employers that you are a responsible driver.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Home Delivery Driver position at Iceland Foods. This will help you tailor your application to highlight relevant skills.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous driving experience, customer service roles, or positions that required time management and independence. Use specific examples to demonstrate your suitability for the role.
Showcase Your Customer Service Skills: Since excellent customer service is a key part of this role, include examples of how you've provided great service in past jobs. Mention any positive feedback you've received from customers or supervisors.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Iceland Foods
✨Know the Company
Before your interview, take some time to research Iceland Foods. Understand their values, mission, and what they stand for. This will help you align your answers with their expectations and show that you're genuinely interested in the role.
✨Demonstrate Customer Service Skills
As a Home Delivery Driver, excellent customer service is key. Prepare examples from your past experiences where you provided outstanding service or resolved issues effectively. This will highlight your ability to handle customer interactions positively.
✨Showcase Your Driving Experience
Make sure to discuss your driving history and any relevant experience you have. Highlight your knowledge of road safety and any specific instances where you demonstrated safe driving practices. This will reassure them of your capability behind the wheel.
✨Be Ready for Practical Questions
Expect questions related to van loading procedures and manual handling. Familiarise yourself with safe loading techniques and be prepared to discuss how you would ensure food arrives in perfect condition. This shows your understanding of the job's physical demands.
