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For Companies At a Glance
- Tasks: Deliver shopping to customers' doors while providing top-notch customer service.
- Company: Join Iceland, a leading retailer known for its commitment to quality and service.
- Benefits: Enjoy competitive pay, training support, and a friendly team environment.
- Why this job: Be the face of our brand, connect with customers, and make a real difference every day.
- Qualifications: Must have a valid driving licence for at least 3 years with minimal points.
- Other info: Flexible shifts from early morning to late evening; teamwork is key!
The predicted salary is between 24000 - 36000 £ per year.
Overview
We’re hiring Home Delivery Drivers who take pride in providing excellent service and enjoy being out on the road. In this role you’ll be delivering shopping and connecting directly with customers as the face of Iceland. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people.
Responsibilities
- Ensure safe van loading procedures are followed (i.e., heavy lifting & manual handling)
- Always adhere to safe driving practices
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts; patterns can vary between 6am & 11pm
Apply If You
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What To Expect From Us
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
Hourly rate and Benefits
Hourly rate: £13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
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Home Delivery Driver employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area where you'll be delivering. Knowing the streets, shortcuts, and potential traffic hotspots can help you navigate efficiently and impress during your interview.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Whether it's at a café or a shop, showing that you can connect with customers will demonstrate your interpersonal skills.
✨Tip Number 3
Be prepared to discuss how you handle challenges on the road. Think of examples where you've successfully managed difficult situations, as this will show your problem-solving abilities and resilience.
✨Tip Number 4
Show your enthusiasm for teamwork. Be ready to share experiences where you've collaborated with others, as this role requires flexibility and a willingness to support your colleagues in various tasks.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Home Delivery Driver. Highlight your customer service skills and ability to work as part of a team in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or driving roles. Include any specific achievements that demonstrate your ability to handle a hectic workload and provide excellent service.
Craft a Strong Cover Letter: Write a cover letter that showcases your interpersonal skills and enthusiasm for the role. Mention your driving experience and how you can contribute to the team and the wider store operation.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key traits for a Home Delivery Driver.
How to prepare for a job interview at Iceland Foods
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of the company. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to connect with people and resolve issues effectively.
✨Demonstrate Team Spirit
This role requires you to be a team player. During the interview, mention instances where you've worked collaboratively with others, whether in previous jobs or during group activities. Emphasise your willingness to help out in different areas when needed.
✨Be Ready for a Fast-Paced Environment
The job can be hectic, so it's important to show that you can handle a busy workload. Discuss how you manage your time and stay organised, especially when faced with multiple tasks or tight deadlines.
✨Know the Company and Its Values
Familiarise yourself with Iceland's values and mission. During the interview, express why you want to work for them specifically and how your personal values align with theirs. This shows genuine interest and commitment to the role.
