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- Tasks: Deliver shopping and connect with customers while ensuring safe driving practices.
- Company: Iceland Foods is a top-rated company known for valuing its employees and customers.
- Benefits: Enjoy a 15% discount, healthcare options, Christmas vouchers, and at least 28 days holiday.
- Why this job: Stay active, work independently, and be the friendly face of Iceland while making a difference.
- Qualifications: Must have a full driving licence for at least 3 years and a passion for customer service.
- Other info: Flexible shifts available between 6am and 11pm; entry-level position with great growth potential.
We\’re hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role you\’ll be delivering shopping & connecting directly with customers as the face of Iceland. In This Role You Can Expect To
Responsibilities
- Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling)
- Always adhere to safe driving practises
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts, the patterns can vary between 6am & 11pm
- Have a full driving licence (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
Hourly rate: £13.27
Benefits
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday. Are you looking for a role that keeps you active, independent & engaged with people? As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional, and practical support
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Home Delivery Driver employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area and routes. Knowing the quickest and safest ways to deliver can impress your potential employer and show that you're proactive about the role.
✨Tip Number 2
Practice your customer service skills. Since you'll be the face of Iceland, being friendly and approachable is key. Consider role-playing scenarios with friends or family to build confidence.
✨Tip Number 3
Demonstrate your understanding of road safety. Be prepared to discuss safe driving practices during any interviews, as this shows you take the responsibility of driving seriously.
✨Tip Number 4
Be flexible with your availability. Highlighting your willingness to work various shifts can make you a more attractive candidate, especially since the job requires flexibility in working hours.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous driving roles or customer service positions. Emphasise skills like time management, road safety awareness, and your ability to work independently.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Home Delivery Driver role at Iceland Foods. Mention why you are passionate about providing excellent customer service and how you can contribute to their team.
Highlight Relevant Qualifications: Clearly state that you hold a full driving licence with the required experience. If you have any additional certifications related to driving or customer service, be sure to include them.
Showcase Your Personality: Iceland Foods values friendly and positive individuals. Use your application to convey your personality and passion for engaging with customers, as this is a key aspect of the role.
How to prepare for a job interview at Iceland Foods
✨Know the Company
Before your interview, take some time to research Iceland Foods. Understand their values, mission, and what makes them a great place to work. This will help you align your answers with their expectations and show that you're genuinely interested in the role.
✨Demonstrate Customer Service Skills
As a Home Delivery Driver, you'll be the face of the company. Be prepared to discuss your previous customer service experiences and how you handle difficult situations. Highlight your friendly and positive attitude, as this is crucial for providing excellent service.
✨Showcase Your Driving Experience
Make sure to mention your driving experience, especially if you've held your licence for over three years. Discuss any relevant driving roles you've had and your awareness of road safety practices. This will reassure them of your capability behind the wheel.
✨Be Ready for Practical Questions
Expect questions about safe van loading procedures and how you would manage your time effectively while on the road. Think of examples from your past that demonstrate your ability to work independently and adhere to safety protocols.
