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For Companies At a Glance
- Tasks: Deliver shopping to customers and provide top-notch service as a Home Delivery Driver.
- Company: Iceland Foods is a leading retailer known for its commitment to quality and customer satisfaction.
- Benefits: Enjoy competitive pay, training support, and a friendly team environment.
- Why this job: Be the face of Iceland, connect with customers, and enjoy the freedom of the open road.
- Qualifications: Must have a valid driving licence (3+ years) and excellent people skills.
- Other info: Shifts may start as early as 6am and finish as late as 11pm.
Overview
We’re hiring Home Delivery Drivers who take pride in providing excellent service and enjoy being out on the road. In this role you’ll be delivering shopping and connecting directly with customers as the face of Iceland. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people.
Responsibilities
- Ensure safe van loading procedures are followed (i.e., heavy lifting & manual handling)
- Always adhere to safe driving practices
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts; patterns can vary between 6am & 11pm
Apply If You
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What To Expect From Us
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
Hourly rate and Benefits
Hourly rate: £13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
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Home Delivery Driver employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area where you'll be delivering. Knowing the quickest routes and any potential traffic hotspots can help you stand out as a reliable driver who values efficiency.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be the face of Iceland Foods, practice how to engage positively with customers, ensuring they feel valued and appreciated during their delivery experience.
✨Tip Number 3
Be prepared to demonstrate your teamwork abilities. Think of examples from past experiences where you've successfully collaborated with others, as this role requires flexibility and support for your colleagues.
✨Tip Number 4
Show your enthusiasm for the role during any interviews or discussions. Expressing genuine interest in being part of the Iceland team can make a significant difference in how you're perceived by hiring managers.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Iceland Foods is looking for in a Home Delivery Driver. Highlight key responsibilities and required skills, such as customer service and teamwork.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the job requirements. Emphasise any previous driving roles, customer service experience, or teamwork skills that demonstrate you are a good fit for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the company's values. Mention your driving experience, interpersonal skills, and how you can contribute to providing excellent customer service.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important traits for a delivery driver.
How to prepare for a job interview at Iceland Foods
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of Iceland Foods. Make sure to highlight your previous customer service experience and how you handle different situations with customers. Share examples of how you've gone above and beyond to ensure customer satisfaction.
✨Demonstrate Team Spirit
This role requires you to be a team player. Be prepared to discuss times when you've worked collaboratively with others, whether in a previous job or during group activities. Emphasise your willingness to help out in various store operations, not just driving.
✨Be Ready for a Hectic Schedule
The job can be fast-paced and unpredictable. During the interview, express your ability to manage a busy workload and adapt to changing circumstances. Share any experiences where you've successfully juggled multiple tasks or dealt with unexpected challenges.
✨Know the Company and Its Values
Research Iceland Foods and understand their mission and values. Be ready to explain why you want to work for them specifically and how your personal values align with theirs. This shows genuine interest and helps you stand out as a candidate.
