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For Companies At a Glance
- Tasks: Deliver shopping to customers' doors while providing top-notch customer service.
- Company: Iceland Foods is a leading retailer known for its frozen food and exceptional service.
- Benefits: Enjoy competitive pay, training support, and a friendly team environment.
- Why this job: Be the face of Iceland, enjoy the open road, and make a real difference in customers' lives.
- Qualifications: Must have a valid driving licence (3+ years) and excellent interpersonal skills.
- Other info: Shifts can start as early as 6am and finish as late as 11pm.
The predicted salary is between 22000 - 26000 £ per year.
Overview
We’re hiring Home Delivery Drivers who take pride in providing excellent service and enjoy being out on the road. In this role you’ll be delivering shopping and connecting directly with customers as the face of Iceland. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people.
Responsibilities
- Ensure safe van loading procedures are followed (i.e., heavy lifting & manual handling)
- Always adhere to safe driving practices
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts; patterns can vary between 6am & 11pm
Apply If You
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What To Expect From Us
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
Hourly rate and Benefits
Hourly rate: £13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
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Home Delivery Driver employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area where you'll be delivering. Knowing the quickest routes and any potential traffic hotspots can help you stand out as a reliable driver who values efficiency.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether in person or over the phone. Being friendly and approachable can make a lasting impression on both customers and hiring managers.
✨Tip Number 3
Be prepared to discuss how you handle challenges on the road, such as delays or difficult customers. Sharing specific examples can demonstrate your problem-solving abilities and resilience.
✨Tip Number 4
Highlight your teamwork experience, especially if you've worked in retail or delivery before. Emphasising your ability to collaborate with colleagues will show that you're a great fit for the supportive team environment at Iceland.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Iceland Foods is looking for in a Home Delivery Driver. Highlight your customer service skills and ability to work as part of a team.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or delivery roles. Emphasise your driving licence details and any previous experience that showcases your ability to handle a hectic workload.
Craft a Strong Cover Letter: Write a cover letter that connects your skills and experiences to the specific requirements of the Home Delivery Driver role. Mention your passion for customer service and your readiness to support the wider store operation.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key traits for this role.
How to prepare for a job interview at Iceland Foods
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of Iceland Foods. Make sure to highlight your previous customer service experience and how you handle different situations with customers. Share examples of how you've gone above and beyond to ensure customer satisfaction.
✨Demonstrate Team Spirit
This role requires you to be a team player. Be prepared to discuss times when you've worked collaboratively with others, whether in a driving role or another job. Emphasise your willingness to help out in other areas, like checkout or stock packing, to show you're adaptable.
✨Be Ready for the Open Road
Since this job involves driving, it's important to express your love for being on the road. Talk about your driving experience, your understanding of road safety, and how you manage time effectively to meet delivery schedules.
✨Prepare for a Hectic Workload
The job can be fast-paced and challenging. Share your strategies for managing stress and staying organised during busy periods. Discuss how you prioritise tasks and maintain a positive attitude, even when things get hectic.
