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For Companies At a Glance
- Tasks: Deliver shopping to customers and provide top-notch service as a Home Delivery Driver.
- Company: Iceland Foods is a leading retailer known for its commitment to quality and customer satisfaction.
- Benefits: Enjoy competitive pay, training support, and a friendly team environment.
- Why this job: Be the face of Iceland, connect with customers, and enjoy the freedom of the open road.
- Qualifications: Must have a valid driving licence for at least 3 years with minimal points.
- Other info: Shifts can start as early as 6am and finish as late as 11pm.
Overview
We’re hiring Home Delivery Drivers who take pride in providing excellent service and enjoy being out on the road. In this role you’ll be delivering shopping and connecting directly with customers as the face of Iceland. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people.
Responsibilities
- Ensure safe van loading procedures are followed (i.e., heavy lifting & manual handling)
- Always adhere to safe driving practices
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts; patterns can vary between 6am & 11pm
Apply If You
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What To Expect From Us
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
Hourly rate and Benefits
Hourly rate: £13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
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Home Delivery Driver employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area where you'll be delivering. Knowing the streets, shortcuts, and potential traffic hotspots can help you navigate efficiently and impress during your interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled challenging situations in the past. Being able to demonstrate your ability to connect with customers will set you apart as a candidate.
✨Tip Number 3
Be ready to discuss your teamwork experience. Since the role requires helping out in various store operations, highlighting your ability to work well with others will show that you're a great fit for the team.
✨Tip Number 4
Prepare to talk about your flexibility regarding shifts. With early starts and late finishes, demonstrating your willingness to adapt to different schedules can make you a more attractive candidate.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Highlight Customer Service Skills: Since the role involves delivering shopping and providing exceptional customer service, make sure to emphasise your interpersonal skills and any previous experience in customer-facing roles.
Showcase Team Player Attitude: Mention your ability to work as part of a team. Include examples of how you've collaborated with others in past jobs, especially in fast-paced environments.
Detail Your Driving Experience: Clearly state your driving licence details, including how long you’ve held it and any relevant driving experience. This is crucial for the Home Delivery Driver position.
Express Enthusiasm for the Role: Convey your passion for the job and the open road. A positive attitude can set you apart from other candidates, so let your enthusiasm shine through in your application.
How to prepare for a job interview at Iceland Foods
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of Iceland Foods. Make sure to highlight your previous customer service experience and how you handle different situations with customers. Share examples of how you've gone above and beyond to ensure customer satisfaction.
✨Demonstrate Team Spirit
This role requires you to be a team player. Be prepared to discuss times when you've worked collaboratively with others, whether in a previous job or during group activities. Emphasise your willingness to help out in other areas of the store when needed.
✨Be Ready for the Open Road
Since this job involves driving, it's important to express your love for being on the road. Talk about your driving experience, your understanding of road safety, and how you manage your time effectively while on deliveries.
✨Prepare for Flexibility
Shifts can start early and finish late, so show that you're adaptable. Discuss your availability and willingness to work varied hours. This will demonstrate your commitment to the role and your understanding of the demands of the job.
