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For Companies At a Glance
- Tasks: Deliver shopping to customers and provide top-notch service as a Home Delivery Driver.
- Company: Iceland Foods is a leading retailer known for its commitment to quality and customer satisfaction.
- Benefits: Enjoy competitive pay, training support, and a friendly team environment.
- Why this job: Be the face of Iceland, connect with customers, and enjoy the freedom of the open road.
- Qualifications: Must have a valid driving licence (3+ years) and excellent people skills.
- Other info: Shifts can start as early as 6am and finish as late as 11pm.
Overview
We’re hiring Home Delivery Drivers who take pride in providing excellent service and enjoy being out on the road. In this role you’ll be delivering shopping and connecting directly with customers as the face of Iceland. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people.
Responsibilities
- Ensure safe van loading procedures are followed (i.e., heavy lifting & manual handling)
- Always adhere to safe driving practices
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts; patterns can vary between 6am & 11pm
Apply If You
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What To Expect From Us
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
Hourly rate and Benefits
Hourly rate: £13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
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Home Delivery Driver employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area where you'll be delivering. Knowing the streets, shortcuts, and potential traffic hotspots can help you navigate efficiently and impress your future employer with your knowledge of the routes.
✨Tip Number 2
Practice your customer service skills by engaging with people in your community. Whether it's through volunteering or part-time work, showing that you can connect with customers will highlight your interpersonal skills, which are crucial for this role.
✨Tip Number 3
Be prepared to discuss how you handle challenges on the road. Think of specific examples where you've successfully managed a difficult situation, as this will demonstrate your problem-solving abilities and resilience during the interview.
✨Tip Number 4
Show your enthusiasm for teamwork by sharing experiences where you've collaborated with others. This could be from previous jobs or group activities, as it aligns with the role's requirement to support store operations beyond just deliveries.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a Home Delivery Driver at Iceland Foods entails. Highlight your customer service skills and ability to handle a busy workload in your application.
Tailor Your CV: Customise your CV to reflect relevant experience, especially any roles that involved customer interaction or teamwork. Mention your driving licence status clearly, as it's a key requirement for this position.
Craft a Strong Cover Letter: Write a cover letter that showcases your interpersonal skills and enthusiasm for the role. Explain why you want to work for Iceland Foods and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Iceland Foods
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of the company. Make sure to highlight your previous customer service experience and how you handle different situations with customers. Be ready to share examples of how you've gone above and beyond to ensure customer satisfaction.
✨Demonstrate Team Spirit
This role requires you to be a team player. During the interview, discuss your ability to work collaboratively with others. Share instances where you've helped colleagues or contributed to a team effort, especially in a fast-paced environment.
✨Prepare for Practical Questions
Expect questions about handling deliveries, managing time effectively, and dealing with challenges on the road. Think about scenarios you might face and how you would respond. This will show that you're proactive and ready for the job's demands.
✨Highlight Your Driving Experience
Since a valid driving licence is essential, be prepared to discuss your driving history. Mention any relevant experience, such as navigating busy areas or managing tight schedules. This will reassure them of your capability behind the wheel.
