At a Glance
- Tasks: Lead a team, deliver great customer service, and drive sales in a retail environment.
- Company: Join a supportive and inclusive retail business with growth opportunities.
- Benefits: Enjoy 15% discount, 28 days holiday, and clear career pathways.
- Other info: Be part of a culture that values personal development and teamwork.
- Why this job: Make an impact in a dynamic team while developing your leadership skills.
- Qualifications: Retail experience is a plus, but passion and communication skills matter most.
The predicted salary is between 12 - 15 £ per hour.
We are searching for a committed and passionate Team Leader to join our growing business. As a Team Leader, you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts.
Key Responsibilities
- Have a clear focus on delivering great availability for your customers.
- Play an active role in your store to “sell a £1 & save a £1” to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
- Proactively support and work with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Help create an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share your own knowledge to support up‑skilling the team.
- Complete any actions set for you by your line manager from the daily floor walk, focusing on the customer view.
- Maintain a positive approach to service, both in store and at the doorstep, always aiming to be the best place to shop.
- Follow and implement all cash handling and security policies & processes.
- Provide the best digital service by implementing all “One Best Way” processes.
- Lead by example: be approachable to customers, respectful toward colleagues, enthusiastic, waste‑aware, and considerate toward business and people.
Required Skills & Experience
- Experience in a retail management or supervisory role is ideal but not essential.
- Effective communication with every colleague to deliver store tasks on time.
- Planning and organising shifts, using all team members efficiently.
- Providing balanced feedback to improve colleague performance.
- Setting the pace of the team on shift through hands‑on leadership to deliver a great store.
Benefits
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers – increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Retail Assistant in Histon employer: Iceland Foods
Join our dynamic team as a Retail Assistant and experience a supportive and inclusive work environment that prioritises employee growth and development. With clear career pathways, generous benefits including a 15% discount at all Iceland and The Food Warehouse stores, and a commitment to fostering an engaging culture, we ensure that every team member can thrive while delivering exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant in Histon
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Retail Assistant, you'll need to interact with customers and colleagues effectively. Try role-playing common scenarios with a friend or family member to build your confidence and get comfortable with different situations.
✨Tip Number 3
Be proactive during your interview. Ask questions about the team dynamics and how they support each other. This shows that you're not just looking for a job, but that you want to contribute to a positive work environment.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.
We think you need these skills to ace Retail Assistant in Histon
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail shine through! We want to see that you’re genuinely excited about the role and how you can contribute to our team.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Iceland Foods
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Retail Assistant. Familiarise yourself with how to deliver great customer service and support team engagement. This will help you demonstrate your passion for the role.
✨Showcase Your Leadership Skills
Even if you haven't held a supervisory role before, think about times when you've led a project or helped a team member. Be ready to share these experiences to show that you can set the pace and lead by example.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and how they support personal development. This shows you're genuinely interested in being part of their team.
✨Demonstrate Your Communication Skills
Effective communication is key in retail. During the interview, practice clear and concise responses. Use examples from your past experiences to illustrate how you've communicated effectively with colleagues and customers.
