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- Tasks: Lead a team to deliver excellent customer service and maximise store profits.
- Company: Join one of the Best Big Companies to Work For with a focus on people.
- Benefits: Enjoy a 15% discount, 28 days holiday, and clear career progression.
- Other info: Dynamic environment with opportunities for personal development and team engagement.
- Why this job: Be part of a supportive culture where your leadership makes a real difference.
- Qualifications: Experience in retail management and strong communication skills required.
The predicted salary is between 30000 - 40000 ÂŁ per year.
New store opening. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Shift Manager to join our growing business. As Shift Manager you will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a ÂŁ2 supplement for every hour that you shift manage the store.
Key Responsibilities
- Maximise profit: Deliver great availability for customers. Play an active role in your store to “sell a £1 & save a £1” to help drive sales. Deliver on all agreed actions set for you by your line manager.
- Engage, Develop & Retain Great People: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Create an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team.
- Doing The Right Processes And Doing Them Right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. Follow and implement all cash handling and security policies & processes. Contribute to providing the best digital service through implementing all “One Best Way” processes.
- Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers. Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate.
Required Skills & Experience
- Proven experience in a retail management or supervisory role.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
What We Offer
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers - increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Shift Manager in High Wycombe employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager in High Wycombe
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in as a Shift Manager.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you’ve led a team or solved a problem. Be ready to share these stories during your interview to show you’re the right fit for the role.
✨Tip Number 3
Don’t forget to ask questions! When you get the chance, ask about team engagement strategies or how they support personal development. This shows you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining us at StudySmarter and becoming part of our amazing team.
We think you need these skills to ace Shift Manager in High Wycombe
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about being a Shift Manager and how you can contribute to our team and customers.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail management or supervisory roles. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Iceland Foods
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values and culture. Understand their commitment to customer service and team engagement. This will help you align your answers with what they’re looking for in a Shift Manager.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experience in retail management or supervisory roles. Share specific examples of how you've led a team, improved performance, or created an inclusive culture. This will demonstrate that you can effectively manage and motivate your team.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a busy shift or resolving a conflict among team members. Think of examples from your past experiences that highlight your problem-solving skills and ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.