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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and drive sales.
- Company: Join one of the Best Big Companies to Work For with a supportive culture.
- Benefits: Enjoy a 15% discount, 28 days holiday, and clear career pathways.
- Why this job: Make a real impact in a dynamic retail environment while developing your leadership skills.
- Qualifications: Experience in retail management and strong communication skills required.
- Other info: Be part of an inclusive team that values personal development and growth.
The predicted salary is between 24000 - 36000 £ per year.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Shift Manager to join our growing business. As Shift Manager you will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.
Key Responsibilities Include
- Maximise profit
- Have a clear focus on delivering great availability for your customers.
- Play an active role in your store to “sell a £1 & save a £1” to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
Engage, Develop & Retain Great People
- Proactively support and work with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Play a part in creating an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share your own knowledge to support up‑skilling the team.
Doing The Right Processes And Doing Them Right
- Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
- A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
- Follow and implement all cash handling and security policies & processes.
- Play your part in providing the best digital service through implementing all “One Best Way” processes.
Leadership
- Love your customers by being approachable.
- Look after our own by being respectful.
- Work together by being enthusiastic.
- Hate waste by taking action.
- Care about the business and our people by being considerate.
Required Skills & Experience
- Proven experience in a retail management or supervisory role.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
What We Offer
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers – increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Apply now to join the team and start your Iceland story!
Shift Manager in Goole employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager in Goole
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Shift Manager role.
✨Tip Number 2
Prepare for the interview by practising common questions related to retail management. Think about how you can showcase your leadership skills and your ability to engage and develop a team.
✨Tip Number 3
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to create a great shopping experience in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and you’ll be one step closer to joining our fantastic team at Iceland.
We think you need these skills to ace Shift Manager in Goole
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering great service and supporting your team. Share specific examples of your past experiences that highlight your commitment.
Tailor Your CV: Make sure your CV is tailored to the Shift Manager role. Highlight relevant retail management experience and skills that match the job description. We love seeing how your background aligns with our values and what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team at Iceland!
How to prepare for a job interview at Iceland Foods
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values and culture. Understand their commitment to customer service and team engagement, as this will help you align your answers with what they’re looking for in a Shift Manager.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experience in retail management or supervisory roles. Think of specific examples where you’ve successfully led a team, maximised profits, or improved customer satisfaction. This will demonstrate your capability to deliver consistent results.
✨Engage with the Interviewers
During the interview, make sure to engage with your interviewers. Ask questions about their experiences and the team culture. This shows that you’re genuinely interested in the role and helps you assess if it’s the right fit for you.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges on the shop floor. Practice responses that highlight your proactive approach to personal development and how you would support your team in various situations.
