Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team, manage shifts, and ensure excellent customer service.
- Company: Join a top-rated company that values its people and customers.
- Benefits: Enjoy a 15% discount, 28 days holiday, and a £2 per hour supplement.
- Other info: Great opportunities for personal development and career growth.
- Why this job: Be part of a dynamic team and make a real difference in-store.
- Qualifications: Retail management experience is a plus, but passion is key!
The predicted salary is between 30000 - 40000 £ per year.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business.
As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts.
Responsibilities- Deliver great availability for customers.
- Play an active role in store to "sell a £1 & save a £1" to drive sales.
- Deliver on all actions set by line manager.
- Proactively support and work with the Talking Shop Rep.
- Support team engagement in store.
- Help create an inclusive culture.
- Take proactive approach to personal development and up-skill the team.
- Complete actions set by line manager after daily floor walk focusing on customer experience.
- Maintain a positive approach to service, both in store and at doorstep.
- Follow and implement cash handling and security policies.
- Provide best digital service through implementing all "One Best Way" processes.
- Love customers by being approachable.
- Look after staff by being respectful.
- Work together enthusiastically.
- Hate waste by taking action.
- Care about business and people by being considerate.
- Communicate effectively with every colleague to deliver store tasks first time, every time.
- Plan and organise shift using every team member.
- Provide balanced feedback to improve performance.
- Set the pace of team during shift, hands-on to deliver a great store.
Qualifications: Experience in a retail management or supervisory role (ideal but not essential).
Benefits- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including bank holidays).
Duty Manager (Inside M25) - Acton W3 6RE employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager (Inside M25) - Acton W3 6RE
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your past experiences align with the role of Duty Manager. We want you to shine, so rehearse your answers until they feel natural!
✨Tip Number 3
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you truly care about the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Duty Manager (Inside M25) - Acton W3 6RE
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about delivering great customer service and supporting your team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience. Focus on any retail management or supervisory roles you've had, even if they weren't in the same exact setting. We love seeing how your skills can translate!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. We appreciate clarity!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Iceland Foods
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what makes them one of the Best Big Companies to Work For. This will help you align your answers with their culture and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Duty Manager, you'll need to deliver great customer service. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you can create an inclusive culture and maintain a positive approach to service, both in-store and at the doorstep.
✨Demonstrate Team Leadership
Since the role involves managing shifts and supporting team engagement, be ready to discuss your leadership style. Share specific instances where you've motivated a team or improved performance. Emphasise your proactive approach to personal development and how you plan to up-skill your team.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company's culture, team dynamics, and expectations for the Duty Manager role. This shows your enthusiasm and helps you determine if the company is the right fit for you.