At a Glance
- Tasks: Lead shifts, engage with customers, and drive sales in a dynamic retail environment.
- Company: Join a growing team at Iceland and The Food Warehouse.
- Benefits: Enjoy 15% discount, 28 days holiday, and clear career progression.
- Other info: Supportive culture with opportunities for personal and professional growth.
- Why this job: Make a real impact while developing your leadership skills in retail.
- Qualifications: Retail management experience preferred but not essential; enthusiasm is key!
The predicted salary is between 1300 - 1800 € per month.
We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts.
Responsibilities
- Have a clear focus on delivering great availability for your customers.
- Play an active role in your store to "sell a £1 & save a £1" to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
- Engage, develop & retain great people.
- Proactively support and work with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Play a part in creating an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share your own knowledge to support up-skilling the team.
- Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
- A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
- Follow and implement all cash handling and security policies & processes.
- Play your part in providing the best digital service through implementing all "One Best Way" processes.
Leadership
- Love your customers by being approachable.
- Look after our own by being respectful.
- Work together by being enthusiastic.
- Hate waste by taking action.
- Care about the business and our people by being considerate.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
Experience
- Experience in a retail management or supervisory role ideal but not essential.
Benefits
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers - increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Duty Manager - Doncaster employer: Iceland Foods
As a Duty Manager at our Doncaster location, you will be part of a dynamic team that values your contributions and fosters a supportive and inclusive work culture. With benefits such as a generous employee discount, 28 days of holiday, and clear pathways for career progression, we are committed to your personal and professional growth. Join us in creating an engaging environment where you can thrive and make a meaningful impact on our customers and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Doncaster
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your past experiences in retail management or teamwork.
✨Tip Number 3
Show your enthusiasm for the role! Talk about why you love working in retail and how you can contribute to creating an inclusive culture. Your passion can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Duty Manager role.
We think you need these skills to ace Duty Manager - Doncaster
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Duty Manager role shine through. We want to see that you're genuinely excited about joining our team and making a difference in our store.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in retail management or supervisory roles. We love seeing how your skills align with our values and the responsibilities of the position.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us get a quick sense of what you bring to the table.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Iceland Foods
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Duty Manager role and its responsibilities. Familiarise yourself with the key tasks like managing shifts, engaging with customers, and supporting your team. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or improved store performance. Highlight how you engage and develop people, as well as how you create an inclusive culture. This will demonstrate your capability to take on the leadership aspect of the role.
✨Emphasise Customer Focus
The job is all about delivering great service to customers. Be ready to discuss how you've previously ensured customer satisfaction and how you plan to maintain high standards in this role. Mention any specific strategies you've used to drive sales or improve customer experience, as this aligns perfectly with the company's goals.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows that you're not just interested in the job, but also in how you can contribute to and grow within the company. Plus, it gives you a chance to assess if this is the right fit for you!
