Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team, manage shifts, and ensure great customer experiences.
- Company: Join one of the Best Big Companies to Work For with a supportive culture.
- Benefits: Enjoy 15% discount, 28 days holiday, and clear career pathways.
- Other info: Be part of an inclusive team that values personal development and teamwork.
- Why this job: Make a real impact in a dynamic retail environment while developing your skills.
- Qualifications: Retail management experience is a plus but not essential.
The predicted salary is between 30000 - 40000 £ per year.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business.
As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts.
Responsibilities- Deliver great availability for customers.
- Play an active role in store to "sell a 1 & save a 1" to drive sales.
- Deliver on all actions set by line manager.
- Proactively support and work with the Talking Shop Rep.
- Support team engagement in store.
- Help create an inclusive culture.
- Take proactive approach to personal development and up-skill the team.
- Complete actions set by line manager after daily floor walk focusing on customer experience.
- Maintain a positive approach to service, both in store and at doorstep.
- Follow and implement cash handling and security policies.
- Provide best digital service through implementing all "One Best Way" processes.
- Love customers by being approachable.
- Look after staff by being respectful.
- Work together enthusiastically.
- Hate waste by taking action.
- Care about business and people by being considerate.
- Communicate effectively with every colleague to deliver store tasks first time, every time.
- Plan and organise shift using every team member.
- Provide balanced feedback to improve performance.
- Set the pace of team during shift, hands-on to deliver a great store.
Qualifications
- Experience in a retail management or supervisory role (ideal but not essential).
Benefits
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers— increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Duty Manager (Inside M25) - Acton W3 6RE in City of Westminster employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager (Inside M25) - Acton W3 6RE in City of Westminster
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with their values, like teamwork and customer care, to really impress them.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining their team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Duty Manager (Inside M25) - Acton W3 6RE in City of Westminster
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about delivering great customer service and supporting your team.
Tailor Your CV: Make sure your CV is tailored to the Duty Manager position. Highlight any relevant experience in retail management or supervisory roles, even if it's not extensive. We love seeing how your skills align with our values!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Iceland Foods
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what makes them one of the Best Big Companies to Work For. This will help you align your answers with their culture and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Focus
As a Duty Manager, customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you can deliver great availability and create an inclusive culture, as these are crucial aspects of the role.
✨Demonstrate Team Leadership
Be ready to discuss your experience in managing or supporting a team. Share specific instances where you've motivated your colleagues or improved team engagement. This will show that you can set the pace during shifts and foster a positive work environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company. For example, you could ask about opportunities for personal development or how they support team members in achieving their goals.