At a Glance
- Tasks: Lead shifts, engage with customers, and drive sales in a dynamic retail environment.
- Company: Join a growing business that values its people and fosters an inclusive culture.
- Benefits: Enjoy 15% discount, 28 days holiday, and clear career progression opportunities.
- Other info: Be part of a vibrant team with exciting growth potential and a focus on personal development.
- Why this job: Make a real impact while developing your leadership skills in a supportive team.
- Qualifications: Retail management experience is a plus, but passion and communication skills matter most.
The predicted salary is between 24000 - 30000 € per year.
We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts.
Responsibilities
- Have a clear focus on delivering great availability for your customers.
- Play an active role in your store to "sell a 1 & save a 1" to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
- Engage, develop & retain great people.
- Proactively support and work with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Play a part in creating an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share your own knowledge to support up‑skilling the team.
Doing the right processes and doing them right
- Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
- A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
- Follow and implement all cash handling and security policies & processes.
- Play your part in providing the best digital service through implementing all "One Best Way" processes.
Leadership
- Love your customers by being approachable.
- Look after our own by being respectful.
- Work together by being enthusiastic.
- Hate waste by taking action.
- Care about the business and our people by being considerate.
Additional Requirements
- Experience in a retail management or supervisory role ideal but not essential.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
Benefits
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers - increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Duty Manager - Bradford employer: Iceland Foods
As a Duty Manager at our Bradford location, you will be part of a dynamic team that values your contributions and fosters a supportive and inclusive work culture. With clear career pathways, generous benefits including a 15% discount across all stores, and a commitment to employee development, we ensure that our staff feel valued and empowered to grow within the company. Join us in creating an exceptional shopping experience while enjoying a rewarding and fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Bradford
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with their values, like teamwork and customer service, to really impress them.
✨Tip Number 3
Be ready to showcase your leadership skills! Think of examples where you've motivated a team or solved a problem. They want to see how you can engage and develop others, so come prepared with stories that highlight your strengths.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Duty Manager - Bradford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Duty Manager role shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about joining our team and making a difference in our store.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in retail management or supervisory roles. We love seeing how your past experiences align with our values and responsibilities, so don’t be shy about showcasing your skills!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure you communicate your ideas effectively. Use bullet points if it helps to break down your achievements and responsibilities.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on being part of our community!
How to prepare for a job interview at Iceland Foods
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Duty Manager. Familiarise yourself with the key tasks like managing shifts, engaging with customers, and supporting your team. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or improved store performance. Highlight how you engage and develop your colleagues, as this is crucial for creating an inclusive culture.
✨Emphasise Customer Focus
The job is all about delivering great service. Be ready to discuss how you would ensure customer satisfaction and drive sales. Think of specific strategies you could implement to enhance the shopping experience and how you would handle any challenges that arise.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for personal development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
