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For Companies At a Glance
- Tasks: Deliver shopping while connecting with customers and ensuring excellent service.
- Company: Join a top-rated company that values its people and customers.
- Benefits: Enjoy a 15% discount, health care options, and at least 28 days holiday.
- Why this job: Stay active, independent, and engaged while making a difference in customers' lives.
- Qualifications: Must have a full driving licence and a passion for customer service.
- Other info: Flexible shifts, recognition for great service, and opportunities for career growth.
The predicted salary is between 13 - 13 £ per hour.
Hourly rate: £13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
Are you looking for a role that keeps you active, independent & engaged with people?
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a Home Delivery Driver to join our team.
Purpose
We’re hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role you’ll be delivering shopping & connecting directly with customers as the face of Iceland.
In This Role You Can Expect To
- Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling)
- Always adhere to safe driving practises
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts, the patterns can vary between 6am & 11pm
Apply If You
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What To Expect From Us
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
Flexible Delivery Driver — Customer-Focused & Active in Billingham employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flexible Delivery Driver — Customer-Focused & Active in Billingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Iceland. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice your customer service skills! As a Home Delivery Driver, you'll be the face of the company. Think about scenarios where you might need to handle tricky situations with customers and how you'd respond positively.
✨Tip Number 3
Be ready to talk about your driving experience! Make sure you can highlight your safe driving record and any relevant experiences that showcase your ability to manage time and work independently.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen and ready to join the team. Don’t miss out on this opportunity!
We think you need these skills to ace Flexible Delivery Driver — Customer-Focused & Active in Billingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share why you’re passionate about being a Home Delivery Driver and how you connect with customers.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant experience, especially any customer service roles or driving experience. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Iceland Foods
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what makes them one of the Best Big Companies to Work For. This will help you align your answers with their culture and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of the company. Prepare examples from your past experiences where you've provided excellent customer service. Highlight how you handled difficult situations or went above and beyond for customers to demonstrate your passion for delivering a great experience.
✨Demonstrate Safety Awareness
Since the role involves driving and handling goods, it's crucial to show that you prioritise safety. Be ready to discuss safe driving practices and how you ensure the safe loading and delivery of items. This will reassure them that you take your responsibilities seriously.
✨Be Ready for Flexibility Questions
The job requires flexibility in working hours, so expect questions about your availability. Be honest about your schedule and express your willingness to adapt. This shows that you're committed to meeting the needs of the business and can handle varying shift patterns.