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- Tasks: Lead a team to deliver excellent customer service and drive sales in a retail environment.
- Company: Join a growing business that values its people and fosters a supportive culture.
- Benefits: Enjoy 15% discount, 28 days holiday, and clear career progression opportunities.
- Other info: Be part of an inclusive workplace with exciting development pathways.
- Why this job: Make a real impact by leading a passionate team and enhancing customer experiences.
- Qualifications: Experience in retail management and strong communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
We understand that success is achieved through our people, and we are searching for a committed and passionate Shift Manager to join our growing business. As Shift Manager you will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.
Responsibilities
- Deliver great availability for your customers.
- Play an active role in driving sales by implementing the "sell a 1 & save a 1" program.
- Deliver on all agreed actions set by the line manager.
- Engage, develop & retain great people:
- Proactively support and work with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Play a part in creating an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share your own knowledge to support up‐skilling the team.
- Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
- A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
- Follow and implement all cash handling and security policies & processes.
- Play your part in providing the best digital service through implementing all "One Best Way" processes.
- Love your customers by being approachable.
- Look after our own by being respectful.
- Work together by being enthusiastic.
- Hate waste by taking action.
- Care about the business and our people by being considerate.
Qualifications
- Proven experience in a retail management or supervisory role.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
Benefits
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers – increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Shift Manager - Birmingham in Belsize Park employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager - Birmingham in Belsize Park
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work at companies you're interested in. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to shift management. Think about how you’d handle team dynamics and customer service challenges, as these will likely come up.
✨Tip Number 3
Show your passion for retail during interviews! Share examples of how you've driven sales or improved team engagement in past roles. This will help you stand out as a committed candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Shift Manager - Birmingham in Belsize Park
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Shift Manager role. Highlight any retail management experience and how you've engaged with teams in the past. We want to see how you can bring your unique flair to our store!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for retail and how you align with our values. Share specific examples of how you've driven sales or supported team engagement in previous roles. Let us know why you're the perfect fit!
Showcase Your Leadership Skills: As a Shift Manager, leadership is key! In your application, mention instances where you've led a team or improved store performance. We love seeing candidates who can inspire and motivate others, so don’t hold back on those stories!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s super easy and ensures your application gets to the right people. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Iceland Foods
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Shift Manager. Familiarise yourself with the 'sell a 1 & save a 1' programme and how it drives sales. This will show that you're not just interested in the job, but that you’re ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Shift Manager, your leadership style is crucial. Prepare examples of how you've engaged and developed your team in previous roles. Highlight your ability to communicate effectively and provide balanced feedback, as this will resonate well with the interviewers.
✨Demonstrate Customer Focus
Be ready to discuss how you prioritise customer service. Share specific instances where you went above and beyond to ensure a great shopping experience. This aligns perfectly with the company's goal of being the best place to shop and work.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.