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- Tasks: Lead a team to deliver exceptional customer service and drive store sales.
- Company: Join one of the Best Big Companies to Work For with a focus on people.
- Benefits: Enjoy a 15% discount, 28 days holiday, and clear career pathways.
- Why this job: Make a real impact in a supportive environment while developing your leadership skills.
- Qualifications: Experience in retail management and strong communication skills required.
- Other info: Be part of an inclusive culture that values personal development and teamwork.
The predicted salary is between 28800 - 43200 £ per year.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Shift Manager to join our growing business.
As Shift Manager you will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.
Key Responsibilities Include:- Maximise profit
- Have a clear focus on delivering great availability for your customers.
- Play an active role in your store to "sell a £1 & save a £1" to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
- Engage, Develop & Retain Great People
- Proactively support and work with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Play a part in creating an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share your own knowledge to support up‐skilling the team.
- Doing The Right Processes And Doing Them Right
- Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
- A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
- Follow and implement all cash handling and security policies & processes.
- Play your part in providing the best digital service through implementing all "One Best Way" processes.
- Leadership
- Love your customers by being approachable.
- Look after our own by being respectful.
- Work together by being enthusiastic.
- Hate waste by taking action.
- Care about the business and our people by being considerate.
- Proven experience in a retail management or supervisory role.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers – increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Apply now to join the team and start your Iceland story!
Shift Manager in Banbury employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager in Banbury
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on their values and what makes them tick. This way, you can show how your own values align with theirs, making you a perfect fit for the Shift Manager role.
✨Tip Number 2
Practice your leadership skills! As a Shift Manager, you'll need to lead by example. Think of examples from your past experiences where you've successfully managed a team or resolved conflicts, and be ready to share those stories during your interview.
✨Tip Number 3
Be prepared to discuss your approach to customer service. Since they pride themselves on being the best place to shop, think about how you would enhance the customer experience and be ready to share your ideas in the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and starting your Iceland story!
We think you need these skills to ace Shift Manager in Banbury
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about delivering great service and supporting your team. Share any relevant experiences that highlight your commitment to customer satisfaction.
Tailor Your CV: Make sure your CV is tailored to the Shift Manager role. Highlight your retail management experience and any specific achievements that align with our values. We love seeing how you've maximised profit or engaged with your team in previous roles!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so show us you can do that right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Iceland Foods
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values and culture. Understand their commitment to customer service and team engagement. This will help you align your answers with what they’re looking for in a Shift Manager.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to lead by example. Prepare examples from your past experience where you've successfully managed a team or improved store performance. Highlight how you engage and develop your colleagues to create an inclusive environment.
✨Be Ready to Discuss Sales Strategies
Since maximising profit is key, think about how you can contribute to sales goals. Be prepared to discuss specific strategies you’ve used in the past to drive sales, such as promotions or customer engagement techniques that align with the company's 'sell a £1 & save a £1' initiative.
✨Demonstrate Your Problem-Solving Skills
Retail can be unpredictable, so be ready to talk about how you handle challenges. Share examples of how you've tackled issues on the shop floor, whether it’s managing stock availability or resolving customer complaints, showing that you can keep the store running smoothly.
