At a Glance
- Tasks: Lead a team while maximising profits and ensuring great customer availability.
- Company: Join one of the Best Big Companies to Work For with a focus on people.
- Benefits: Enjoy 15% discount, 28 days holiday, and clear career pathways.
- Other info: Be part of an inclusive culture that values personal development and teamwork.
- Why this job: Make a real impact by leading a passionate team in a supportive environment.
- Qualifications: Retail management experience is a plus, but enthusiasm and communication are key.
The predicted salary is between 12 - 14 £ per hour.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Team Leader to join our growing business. As Team Leader you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts.
Key responsibilities
- Maximise profit
- Have a clear focus on delivering great availability for your customers.
- Play an active role in your store to “sell a £1 & save a £1” to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
Engage, develop & retain great people
- Proactively support and work with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Play a part in creating an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share your own knowledge to support up‑skilling the team.
Doing the right processes and doing them right
- Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
- A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
- Follow and implement all cash handling and security policies & processes.
- Play your part in providing the best digital service through implementing all “One Best Way” processes.
Leadership
Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers:
- Love your customers by being approachable.
- Look after our own by being respectful.
- Work together by being enthusiastic.
- Hate waste by taking action.
- Care about the business and our people by being considerate.
Required skills & experience
- Experience in a retail management or supervisory role ideal but not essential.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
What We Offer
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers – increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Apply now to join the team and start your Iceland story!
Team Leader employer: Iceland Foods Ltd.
Iceland is an exceptional employer, renowned for its commitment to both customer satisfaction and employee well-being. With a supportive and inclusive work culture, team members enjoy clear career pathways, generous benefits such as a 15% store discount, and opportunities for personal development, all while working in a dynamic retail environment that values leadership and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, dive into their values and mission. This way, you can show how your passion for customer service aligns with their goals. Plus, it’ll help you stand out as someone who truly cares about being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and how you can engage and develop your team. Remember, they want to see your enthusiasm and commitment!
✨Tip Number 3
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the team dynamics or growth opportunities. This shows you’re genuinely interested in the role and eager to contribute to the store’s success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there. Let’s get you started on your Iceland story today!
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about becoming a Team Leader and how you can contribute to our amazing team.
Tailor Your Application:Make sure to customise your application to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our values and the responsibilities of the role!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us get a quick sense of who you are and what you bring to the table.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Iceland Foods Ltd.
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values and culture. Understand their commitment to customer service and team engagement. This will help you align your answers with what they’re looking for in a Team Leader.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach. Think of examples where you've motivated a team or improved performance. Highlight how you can create an inclusive culture and engage your colleagues, as this is key for the role.
✨Demonstrate Your Retail Knowledge
Brush up on retail management principles and be ready to talk about how you would maximise profit and ensure great availability for customers. Share specific strategies you’ve used in the past to drive sales and improve customer experience.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This shows your genuine interest in the role and the company. You might ask about their approach to team development or how they measure success in the store.
