At a Glance
- Tasks: Lead your team to deliver amazing customer experiences and drive sales.
- Company: Join a well-known retail brand with a focus on teamwork and inclusivity.
- Benefits: Enjoy a 15% discount, 28 days holiday, and career development opportunities.
- Other info: Be part of a supportive culture that values personal growth and teamwork.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in retail management and strong communication skills are essential.
The predicted salary is between 24000 - 30000 € per year.
As Shift Manager you will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.
Key responsibilities
- Maximise profit
- Have a clear focus on delivering great availability for your customers.
- Play an active role in your store to “sell a £1 & save a £1” to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
Engage, develop & retain great people
- Proactively support and work with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Play a part in creating an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share your own knowledge to support up‑skilling the team.
Doing the right processes and doing them right
- Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
- A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
- Follow and implement all cash handling and security policies & processes.
- Play your part in providing the best digital service through implementing all “One Best Way” processes.
Leadership
- Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers:
- Love your customers by being approachable.
- Look after our own by being respectful.
- Work together by being enthusiastic.
- Hate waste by taking action.
- Care about the business and our people by being considerate.
Required skills & experience
- Proven experience in a retail management or supervisory role.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
What We Offer
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers – increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Shift Manager in Staveley employer: Iceland Foods Ltd.
As a Shift Manager at our retail store, you will thrive in a supportive and inclusive work environment that prioritises employee development and engagement. With competitive benefits such as a 15% discount, generous holiday allowance, and clear career pathways, we are committed to making our workplace the best place to shop and work. Join us to be part of a team that values respect, enthusiasm, and a customer-first approach, all while enjoying unique perks like Christmas vouchers and healthcare options.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager in Staveley
✨Tip Number 1
Network like a pro! Chat with current employees or managers at the company. They can give you insider info and might even put in a good word for you. Plus, it shows you're genuinely interested in the role.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with the Shift Manager role. We want to hear how you’ve maximised profit or engaged your team in past jobs!
✨Tip Number 3
Show off your leadership skills during the interview. Share examples of how you've motivated your team or improved customer service. We love candidates who can inspire others and create a positive work environment!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds. And remember, apply through our website for the best chance at landing that Shift Manager gig!
We think you need these skills to ace Shift Manager in Staveley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the Shift Manager role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Leadership Skills:Since leadership is key for this position, share specific examples of how you've successfully led a team in the past. We want to see how you can motivate and engage others to deliver great results.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Iceland Foods Ltd.
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Shift Manager. Familiarise yourself with concepts like maximising profit and team engagement. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experience in retail management or supervisory roles. Think of specific examples where you've led a team, improved performance, or created an inclusive culture. This will demonstrate your ability to lead effectively in the new position.
✨Engage with the Interviewer
During the interview, remember to communicate effectively. Ask questions about the company culture and how they support team development. This shows that you’re not just looking for a job, but are also interested in being part of their community.
✨Emphasise Your Customer Focus
Highlight your commitment to customer service. Share examples of how you've gone above and beyond to ensure a great shopping experience. This aligns perfectly with the company's goal of being the best place to shop and work.
