Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead shifts, engage with customers, and support your team in a vibrant retail environment.
- Company: Join a top-rated company that values its people and customers.
- Benefits: Enjoy a competitive hourly wage, discounts, holiday pay, and career growth opportunities.
- Other info: Be part of an inclusive culture that celebrates diversity and personal development.
- Why this job: Make a difference in your community while developing your leadership skills.
- Qualifications: Retail experience is a plus, but passion and teamwork are key!
The predicted salary is between 11 - 12 £ per hour.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts.
Key responsibilities include:
- Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to “sell a £1 & save a £1” to help drive sales. Deliver on all agreed actions set for you by your line manager.
- Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team.
- Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all “One Best Way” processes.
- Leadership: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate.
Required skills & experience:
- Experience in a retail management or supervisory role ideal but not essential.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
What We Offer:
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers – increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Duty Manager in Maldon employer: Iceland Foods Ltd.
Contact Detail:
Iceland Foods Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Maldon
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in as a Duty Manager.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've engaged and developed a team. Be ready to share how you can create an inclusive culture in the store.
✨Tip Number 3
Show your passion for customer service! Prepare to discuss how you would maximise profit while ensuring great availability for customers. They want to see your enthusiasm!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Duty Manager in Maldon
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you genuinely care about delivering great service and supporting your team. A little passion goes a long way!
Tailor Your CV: Make sure your CV is tailored to the Duty Manager role. Highlight any relevant experience in retail management or supervisory roles, and don’t forget to mention how you've engaged and developed teams in the past. We love seeing how you can bring value to our store!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate straightforward communication, so make sure your skills and experiences stand out without any fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Iceland Foods Ltd.
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what makes them one of the Best Big Companies to Work For. This will help you align your answers with their culture and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate leadership qualities. Prepare examples from your past experiences where you've successfully led a team or managed a shift. Highlight how you engaged with your colleagues and contributed to a positive work environment.
✨Prepare for Situational Questions
Expect questions that assess how you handle specific situations, especially related to customer service and team management. Think of scenarios where you maximised profit or improved team engagement, and be ready to discuss the outcomes and your thought process.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for personal development, or how they measure success in the Duty Manager role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.