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- Tasks: Lead a team, drive sales, and ensure great customer experiences.
- Company: Join one of the Best Big Companies to Work For with a supportive culture.
- Benefits: Enjoy a 15% discount, 28 days holiday, and a ÂŁ2 per hour shift supplement.
- Other info: Be part of a team that values inclusivity and personal development.
- Why this job: Make a real impact in a dynamic retail environment while developing your leadership skills.
- Qualifications: Retail management experience preferred but not essential; strong communication skills required.
The predicted salary is between 24000 - 30000 ÂŁ per year.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a ÂŁ2 per hour supplement for the time that you manage shifts.
Key responsibilities include:
- Have a clear focus on delivering great availability for your customers.
- Play an active role in your store to “sell a £1 & save a £1” to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
- Maximise profit.
- Engage, develop & retain great people:
- Proactively support and work with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Play a part in creating an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share your own knowledge to support up-skilling the team.
- Doing the right processes and doing them right:
- Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
- A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
- Follow and implement all cash handling and security policies & processes.
- Play your part in providing the best digital service through implementing all “One Best Way” processes.
- Leadership:
- Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers:
- Love your customers by being approachable.
- Look after our own by being respectful.
- Work together by being enthusiastic.
- Hate waste by taking action.
- Care about the business and our people by being considerate.
Required skills & experience:
- Experience in a retail management or supervisory role ideal but not essential.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
What We Offer:
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday.
Duty Manager (Inside M25) in London employer: Iceland Foods Ltd.
Contact Detail:
Iceland Foods Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager (Inside M25) in London
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Duty Manager role.
✨Tip Number 2
Prepare for the interview by practising common questions related to retail management. Think about how you can showcase your leadership skills and customer service experience, as these are key for the role.
✨Tip Number 3
Show your passion for the brand! Research the company’s values and culture, and be ready to discuss how you align with them during your interview. This will help you stand out as a committed candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to our success.
We think you need these skills to ace Duty Manager (Inside M25) in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about delivering great service and supporting your team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail management or supervisory roles. We love seeing how your skills align with our values and responsibilities!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Iceland Foods Ltd.
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values and culture. Understand their commitment to customer service and team engagement. This will help you align your answers with what they’re looking for in a Duty Manager.
✨Showcase Your Leadership Skills
Be prepared to discuss your leadership style and how you’ve successfully managed teams in the past. Share specific examples of how you’ve motivated your colleagues and created an inclusive environment, as this is key for the role.
✨Demonstrate Your Customer Focus
Think of instances where you’ve gone above and beyond for customers. Highlight your approach to delivering great service and how you can contribute to making the store the best place to shop. This will resonate well with their customer-centric ethos.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Practice responses to scenarios related to managing shifts, engaging with team members, and ensuring store availability. This will show you’re ready for the responsibilities of the role.