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- Tasks: Lead shifts, maximise sales, and create an inclusive team culture.
- Company: Join a growing retail business with a focus on people.
- Benefits: Earn ÂŁ11.60 - ÂŁ12.71 per hour plus bonuses, discounts, and 28 days holiday.
- Other info: Flexible hours with clear career progression opportunities.
- Why this job: Make a real impact in a supportive environment while developing your leadership skills.
- Qualifications: Retail experience preferred but not essential; strong communication and teamwork skills required.
The predicted salary is between 11 - 12 ÂŁ per hour.
We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a ÂŁ2 per hour supplement for the time that you manage shifts.
Key responsibilities include:
- Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to “sell a £1 & save a £1” to help drive sales. Deliver on all agreed actions set for you by your line manager.
- Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up‑skilling the team.
- Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all “One Best Way” processes.
- Leadership: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate.
Required skills & experience:
- Experience in a retail management or supervisory role ideal but not essential.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
What We Offer:
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers – increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Duty Manager in Irvine employer: Iceland Foods Ltd.
Contact Detail:
Iceland Foods Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Irvine
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to retail management. Think about how you would handle specific situations, like managing a busy shift or resolving customer complaints.
✨Tip Number 3
Show your passion for the role during the interview. Talk about your love for customer service and how you can contribute to creating an inclusive culture in the store.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team.
We think you need these skills to ace Duty Manager in Irvine
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Duty Manager role. Highlight your retail experience and any leadership skills you have. We want to see how you can bring your unique flair to our team!
Show Your Passion: Let your enthusiasm shine through in your application! Share why you're excited about the opportunity to work with us and how you can contribute to creating an inclusive culture in our store.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. We appreciate clarity and organisation!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Iceland Foods Ltd.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Duty Manager role. Familiarise yourself with the key responsibilities like maximising profit and engaging with your team. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or improved store performance. Highlight how you can create an inclusive culture and support your colleagues, as this aligns with the company's values.
✨Prepare for Scenario Questions
Expect scenario-based questions during your interview. Think about how you would handle specific situations, such as dealing with a difficult customer or managing a busy shift. Practising these responses will help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.