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For Companies At a Glance
- Tasks: Deliver shopping to customers and provide top-notch service.
- Company: Join Iceland, a leading grocery retailer known for its commitment to customer satisfaction.
- Benefits: Enjoy competitive pay, training support, and a friendly team environment.
- Why this job: Be the face of our brand, connect with customers, and make a real difference.
- Qualifications: Must have a valid driving licence (3+ years, max 6 points) and great people skills.
- Other info: Shifts range from early mornings to late evenings; flexibility is key!
Overview
Job title: Home Delivery Driver
Hourly rate: £13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
Are you looking for a role that keeps you active, independent & engaged with people?
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a Home Delivery Driver to join our team.
Purpose
We’re hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role you’ll be delivering shopping & connecting directly with customers as the face of Iceland.
Responsibilities
- Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling)
- Always adhere to safe driving practises
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts, the patterns can vary between 6am & 11pm
Qualifications
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What to expect from us
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
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Home Delivery Driver employer: Iceland Foods Ltd.
Contact Detail:
Iceland Foods Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area and routes. Knowing the quickest and most efficient ways to get around will not only help you deliver on time but also impress your potential employer with your initiative.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with our team. Whether it's a phone call or an in-person chat, demonstrating your ability to connect with people will set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss how you handle challenges on the road. Think of examples where you've successfully managed difficult situations, as this will highlight your problem-solving skills and resilience.
✨Tip Number 4
Emphasise your teamwork experience. Since you'll be helping out in various store operations, sharing examples of how you've worked well in a team will demonstrate that you're a flexible and supportive colleague.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Home Delivery Driver. Highlight your customer service skills and ability to work as part of a team.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or delivery roles. Emphasise your interpersonal skills and any experience you have with teamwork.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for driving and customer service. Mention your driving licence details and how you can contribute to the team and the wider store operation.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Iceland Foods Ltd.
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of the company. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to connect with people and resolve issues effectively.
✨Demonstrate Team Spirit
This role requires you to be a team player. During the interview, mention instances where you've collaborated with colleagues or helped out in different areas. This shows that you're adaptable and willing to support the wider store operation.
✨Emphasise Your Driving Experience
Make sure to discuss your driving history and any relevant experience you have. Mention your clean driving record and how long you've held your licence, as this is crucial for the role. Confidence in your driving abilities will reassure them of your reliability.
✨Prepare for a Hectic Workload
The job can be fast-paced and challenging. Be ready to talk about how you manage stress and stay organised when juggling multiple tasks. Sharing strategies you've used in previous roles can demonstrate your capability to handle the demands of the position.
