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- Tasks: Deliver shopping to customers, providing top-notch service and support.
- Company: Join Iceland, a leading grocery retailer known for its commitment to customer satisfaction.
- Benefits: Enjoy competitive pay, training, and a supportive team environment.
- Why this job: Be the face of our brand, connect with customers, and make a real difference.
- Qualifications: Must have a valid driving licence (3+ years, max 6 points) and great people skills.
- Other info: Shifts range from early mornings to late evenings; flexibility is key!
Job title: Home Delivery Driver
Hourly rate: £13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
Are you looking for a role that keeps you active, independent & engaged with people?
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for aHome Delivery Driver to join our team.
Purpose
We’re hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role you’ll be delivering shopping & connecting directly with customers as the face of Iceland.
In this role you can expect to:
- Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling)
- Always adhere to safe driving practises
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts, the patterns can vary between 6am & 11pm
Apply if you:
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What to expect from us:
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
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Home Delivery Driver employer: Iceland Foods Ltd.
Contact Detail:
Iceland Foods Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area and routes. Knowing the quickest and most efficient ways to get around will not only help you deliver on time but also impress your potential employer with your proactive approach.
✨Tip Number 2
Practice your customer service skills. Since you'll be the face of the company, being friendly and approachable is key. Consider role-playing scenarios with friends or family to build your confidence in handling various customer interactions.
✨Tip Number 3
Show your team spirit! Be prepared to discuss examples of how you've worked well in a team before. Highlighting your ability to jump in and help out wherever needed will demonstrate that you're a great fit for the supportive environment we value.
✨Tip Number 4
Be ready to talk about your time management skills. As a Home Delivery Driver, you'll need to juggle multiple tasks efficiently. Think of specific instances where you've successfully managed your time under pressure to share during your interview.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Home Delivery Driver. Highlight your customer service skills and ability to work as part of a team.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or driving roles. Emphasise your interpersonal skills and any previous experience that showcases your ability to handle a hectic workload.
Craft a Strong Cover Letter: Write a cover letter that connects your skills and experiences to the specific requirements of the role. Mention your passion for customer service and your readiness to support the wider store operation.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in this role.
How to prepare for a job interview at Iceland Foods Ltd.
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of the company. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to connect with people and resolve issues effectively.
✨Demonstrate Team Spirit
This role requires you to be a team player. During the interview, mention instances where you've worked collaboratively with others, whether in previous jobs or during group activities. Emphasise your willingness to help out in different areas when needed.
✨Be Ready for a Fast-Paced Environment
The job can be hectic, so it's important to show that you can handle a busy workload. Discuss how you manage your time and stay organised, especially when juggling multiple tasks. This will reassure them that you're up for the challenge.
✨Know the Company and Its Values
Research Iceland and understand its mission and values. Be ready to explain why you want to work there and how your personal values align with theirs. This shows genuine interest and helps you stand out as a candidate.
