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- Tasks: Lead a team, maximise sales, and ensure great customer service.
- Company: Join a top-rated company that values its people and customers.
- Benefits: Enjoy discounts, holiday pay, and clear career progression.
- Other info: Flexible hours and opportunities for personal development await you.
- Why this job: Be part of a supportive team and make a real impact in retail.
- Qualifications: Retail experience is a plus, but passion and teamwork are key.
The predicted salary is between 11 - 12 ÂŁ per hour.
Dyfed | Haverfordwest - Haverfordwest (123) Ref 215976
Category: Retail Assistant
Location: Haverfordwest
Contract type: Part time
Salary: ÂŁ11.60 - ÂŁ12.71 per hour (Additional ÂŁ2.00 per hour whilst running the store)
Contracted hours: 16
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business.
As Duty Manager you will work as a Retail Assistant and receive a ÂŁ2 per hour supplement for the time that you manage shifts.
Key responsibilities include:
- Maximise profit: Have a clear focus on delivering great availability for your customers.
- Play an active role in your store to “sell a £1 & save a £1” to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
- Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Play a part in creating an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share your own knowledge to support up‑skilling the team.
- Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
- A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
- Follow and implement all cash handling and security policies & processes.
- Play your part in providing the best digital service through implementing all “One Best Way” processes.
- Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers.
- Love your customers by being approachable.
- Look after our own by being respectful.
- Work together by being enthusiastic.
- Hate waste by taking action.
- Care about the business and our people by being considerate.
Required skills & experience:
- Experience in a retail management or supervisory role ideal but not essential.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
What We Offer:
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers – increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Apply now to join the team and start your Iceland story!
Additional Information: Availability 7 days a week, fully flexible.
Duty Manager in Haverfordwest employer: Iceland Foods Ltd.
Contact Detail:
Iceland Foods Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Haverfordwest
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the retail sector. A personal recommendation can go a long way in landing that Duty Manager role.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us how your passion for customer service aligns with our mission to create an inclusive environment where everyone can thrive.
✨Tip Number 3
Practice common interview questions and answers, but don’t sound rehearsed. We want to see your personality shine through! Be ready to share examples of how you've engaged and developed your team in previous roles.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team and starting your Iceland story.
We think you need these skills to ace Duty Manager in Haverfordwest
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any retail management or supervisory roles you've had, and don’t forget to showcase your ability to engage and develop a team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and how you can contribute to our inclusive culture. Be sure to mention why you want to work with us at StudySmarter.
Showcase Your Leadership Skills: As a Duty Manager, leadership is key. In your application, share examples of how you've motivated a team or improved store performance. We love seeing candidates who can lead by example!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Iceland Foods Ltd.
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values and culture. Understand their commitment to customer service and how they support their teams. This will help you align your answers with what they’re looking for in a Duty Manager.
✨Showcase Your Leadership Skills
As a Duty Manager, leadership is key. Prepare examples from your past experiences where you’ve successfully led a team or improved team engagement. Highlight how you can motivate others and create an inclusive environment, as this is crucial for the role.
✨Demonstrate Your Retail Knowledge
Brush up on retail management principles, especially around maximising profit and customer service. Be ready to discuss strategies you would implement to drive sales and improve store performance, such as the 'sell a ÂŁ1 & save a ÂŁ1' initiative mentioned in the job description.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how they measure success in the Duty Manager role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.