At a Glance
- Tasks: Lead a team, maximise sales, and ensure great customer service.
- Company: Join one of the Best Big Companies to Work For in retail.
- Benefits: Enjoy discounts, holiday pay, and clear career progression.
- Other info: Supportive environment with opportunities for personal growth.
- Why this job: Make a real impact while developing your leadership skills.
- Qualifications: Retail management experience preferred but not essential.
The predicted salary is between 11 - 12 £ per hour.
Glasgow | Auldhouse - Auldhouse Food Warehouse (1521) Ref 216944
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business.
As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts.
Key responsibilities include:- Maximise profit: Have a clear focus on delivering great availability for your customers.
- Play an active role in your store to “sell a £1 & save a £1” to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
- Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Play a part in creating an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share your own knowledge to support up-skilling the team.
- Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
- A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
- Follow and implement all cash handling and security policies & processes.
- Play your part in providing the best digital service through implementing all “One Best Way” processes.
- Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable.
- Look after our own by being respectful.
- Work together by being enthusiastic.
- Hate waste by taking action.
- Care about the business and our people by being considerate.
- Experience in a retail management or supervisory role ideal but not essential.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers – increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Apply now to join the team and start your Iceland story!
Duty Manager in Glasgow employer: Iceland Foods Ltd.
As a leading employer in the retail sector, Auldhouse Food Warehouse offers a vibrant work culture that prioritises employee well-being and development. With competitive pay, generous discounts, and clear pathways for career progression, we foster an inclusive environment where every team member can thrive. Join us in Glasgow to be part of a company that values its people and is committed to delivering exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and you want to show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Duty Manager in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any retail management or supervisory roles you've had, and don’t forget to showcase your ability to engage and develop a team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for customer service and how you can contribute to creating an inclusive culture. Be sure to mention why you want to work with us at Auldhouse Food Warehouse.
Showcase Your Leadership Skills:As a Duty Manager, leadership is key! In your application, share examples of how you've motivated a team or improved store performance. We love seeing candidates who can lead by example and inspire others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Iceland Foods Ltd.
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and what makes them one of the Best Big Companies to Work For. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Duty Manager, leadership is key. Prepare examples from your past experiences where you've successfully led a team or managed a shift. Highlight how you engaged with your colleagues and created an inclusive environment, as this aligns perfectly with the company's focus on team development.
✨Demonstrate Customer Focus
The role emphasises loving customers and providing great service. Be ready to discuss how you've gone above and beyond for customers in previous roles. Share specific instances where your actions directly contributed to customer satisfaction and sales.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for personal development. This shows that you're not just interested in the job, but also in how you can grow within the company.
