At a Glance
- Tasks: Lead shifts, maximise profits, and create an inclusive store culture.
- Company: Join a top-rated company that values its people and customers.
- Benefits: Enjoy discounts, holiday pay, and clear career progression opportunities.
- Other info: Flexible part-time hours with a focus on personal development.
- Why this job: Make a real impact in a supportive environment while developing your skills.
- Qualifications: Retail management experience is a plus, but passion and teamwork are key.
The predicted salary is between 11 - 12 € per hour.
Dorset | Weymouth - Weymouth Food Warehouse (1710) Ref 216590
Category: Retail Assistant
Location: Weymouth
Contract type: Part time
Salary: £11.60 - £12.71 per hour (Additional £2.00 per hour whilst running the store)
Contracted hours: 24
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business.
As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts.
Key responsibilities:
- Maximise profit: Have a clear focus on delivering great availability for your customers.
- Play an active role in your store to “sell a £1 & save a £1” to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
- Engage, develop & retain great people.
- Proactively support and work with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Play a part in creating an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share your own knowledge to support up‑skilling the team.
- Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
- A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
- Follow and implement all cash handling and security policies & processes.
- Play your part in providing the best digital service through implementing all “One Best Way” processes.
Leadership:
- Love your customers by being approachable.
- Look after our own by being respectful.
- Work together by being enthusiastic.
- Hate waste by taking action.
- Care about the business and our people by being considerate.
Required skills & experience:
- Experience in a retail management or supervisory role ideal but not essential.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
What We Offer:
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers – increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Duty Manager employer: Iceland Foods Ltd.
As a leading retailer in Weymouth, we pride ourselves on being one of the Best Big Companies to Work For, fostering a supportive and inclusive work environment where our Duty Managers can thrive. With competitive pay, generous employee benefits including discounts, holiday allowances, and clear pathways for career progression, we are dedicated to investing in our team members' growth and well-being. Join us to be part of a passionate team that values customer service and teamwork, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the retail sector. A personal recommendation can go a long way in landing that Duty Manager role.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us how your passion for customer service aligns with our mission to create an inclusive environment where everyone can thrive.
✨Tip Number 3
Practice common interview questions and answers, especially those related to leadership and team engagement. We want to see how you plan to motivate and develop your team while maximising profit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Weymouth Food Warehouse.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about providing great service and supporting your team. Share any relevant experiences that highlight your commitment to customer satisfaction.
Tailor Your CV:Make sure your CV is tailored to the Duty Manager position. Highlight your retail experience and any leadership roles you've had. We love seeing how your skills align with our values, so don’t be shy about showcasing your achievements!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps to make your key skills stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture!
How to prepare for a job interview at Iceland Foods Ltd.
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what makes them one of the Best Big Companies to Work For. This will help you align your answers with their culture and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed a shift. Highlight how you engaged and developed your colleagues, as this is key to the role.
✨Prepare for Situational Questions
Expect questions that assess how you handle specific situations, especially related to customer service and team dynamics. Think of scenarios where you maximised profit or improved team performance, and be ready to discuss the outcomes.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's culture, team engagement initiatives, or opportunities for personal development. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
