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- Tasks: Lead a team, maximise sales, and ensure great customer service in a retail environment.
- Company: Join one of the Best Big Companies to Work For with a focus on people and culture.
- Benefits: Enjoy a competitive salary, 15% store discount, and 28 days holiday.
- Why this job: Be part of a supportive team and develop your leadership skills while making an impact.
- Qualifications: Retail management experience preferred but not essential; strong communication skills required.
- Other info: Clear career pathways and opportunities for personal development await you!
North Somerset | Bristol – Bradley Stoke Warehouse (1526)
Ref 204411 Category Retail Assistant Location Bradley Stoke Contract type Part time Salary £11.20 – £12.27 per hour (Additional £2.00 per hour whilst running the store) Company Contracted hours 7.5 Description
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business.
As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts.
Key responsibilities include:
Maximise profit:
- Have a clear focus on delivering great availability for your customers.
- Play an active role in your store to “sell a £1 & save a £1” to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
Engage, develop & retain great people:
- Proactively support and work with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Play a part in creating an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share your own knowledge to support up-skilling the team.
Doing the right processes and doing them right:
- Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
- A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
- Follow and implement all cash handling and security policies & processes.
- Play your part in providing the best digital service through implementing all “One Best Way” processes.
Leadership:
Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers:
- Love your customers by being approachable.
- Look after our own by being respectful.
- Work together by being enthusiastic.
- Hate waste by taking action.
- Care about the business and our people by being considerate.
Required skills & experience:
- Experience in a retail management or supervisory role ideal but not essential.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
What We Offer:
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers – increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Apply now to join the team and start your Iceland story!
Additional Information Need to be over the age of 18
#J-18808-Ljbffr
Duty Manager employer: Iceland Foods Ltd.
Contact Detail:
Iceland Foods Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and you want to show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about delivering great service and supporting your team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail management or supervisory roles. We love seeing how your skills align with our values and the responsibilities of the Duty Manager position.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Iceland Foods Ltd.
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and what makes them one of the Best Big Companies to Work For. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Duty Manager, leadership is key. Prepare examples from your past experiences where you've successfully led a team or managed a shift. Highlight how you engaged with your team and contributed to a positive work environment, as this aligns perfectly with the company's focus on developing great people.
✨Demonstrate Customer-Centric Thinking
Since the role involves maximising profit and delivering great customer service, be ready to discuss how you would approach these tasks. Think of specific strategies you could implement to enhance customer experience and drive sales, like the 'sell a £1 & save a £1' initiative mentioned in the job description.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for personal development. This shows that you're not just interested in the role, but also in how you can grow within the company and contribute to its success.
