At a Glance
- Tasks: Lead shifts, maximise profits, and create an inclusive store culture.
- Company: Join a growing retail business with a focus on teamwork.
- Benefits: Earn £11.60 - £12.71 per hour plus bonuses, discounts, and holiday pay.
- Other info: Enjoy clear career pathways and a fun, engaging workplace.
- Why this job: Make a real impact in a supportive environment while developing your leadership skills.
- Qualifications: Retail management experience preferred but not essential; strong communication skills required.
The predicted salary is between 11 - 12 £ per hour.
We are seeking a committed and passionate Duty Manager to join our growing business. As a Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts.
Key responsibilities
- Maximise profit by having a clear focus on delivering great availability for your customers.
- Play an active role in your store to “sell a £1 & save a £1” to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
- Engage, develop & retain great people by proactively supporting and working with the Talking Shop Rep in your store.
- Support team engagement in your store and create an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share your own knowledge to support up-skilling the team.
- Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
- Maintain a positive approach to service, both in store and at the doorstep, always aiming to be the best place to shop.
- Follow and implement all cash handling and security policies & processes.
- Provide the best digital service through implementing all “One Best Way” processes.
- Love your customers by being approachable and look after our own by being respectful.
- Work together by being enthusiastic and hate waste by taking action.
- Care about the business and our people by being considerate.
Required skills & experience
- Experience in a retail management or supervisory role ideal but not essential.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
What We Offer
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers – increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Duty Manager in Conwy employer: Iceland Foods Ltd.
Join our dynamic team as a Duty Manager in Llandudno Junction, where we prioritise a supportive and inclusive work culture that fosters personal development and career progression. Enjoy competitive pay, generous employee benefits including a 15% discount across all stores, and a commitment to creating an engaging environment for both customers and staff. With clear pathways for growth and a focus on teamwork, this is an excellent opportunity for those seeking meaningful employment in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Conwy
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the retail sector. A personal recommendation can go a long way in landing that Duty Manager role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us you’re passionate about creating an inclusive culture and engaging with customers. We love candidates who align with our mission!
✨Tip Number 3
Practice your leadership skills! Think of examples where you've motivated a team or improved customer service. We want to see how you can set the pace and make a positive impact in our store.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Iceland.
We think you need these skills to ace Duty Manager in Conwy
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Duty Manager role. Highlight your relevant experience in retail management or supervisory roles, and show us how you can maximise profit and engage with customers effectively.
Show Your Passion:We want to see your enthusiasm for the role! Share examples of how you've created an inclusive culture or supported team engagement in your previous jobs. Let your passion for retail shine through!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and bullet points where possible to make it easy for us to see your skills and experiences. We appreciate a well-structured application!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Iceland Foods Ltd.
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Duty Manager. Familiarise yourself with concepts like maximising profit and engaging with your team. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Be prepared to discuss your leadership style and how you've motivated teams in the past. Think of specific examples where you've engaged or developed team members. This is crucial since the role involves creating an inclusive culture and supporting your colleagues.
✨Demonstrate Customer Focus
Since the job revolves around customer service, be ready to share experiences where you've gone above and beyond for customers. Highlight your approach to ensuring great availability and service, as well as any strategies you've used to drive sales.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's culture, team dynamics, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
