At a Glance
- Tasks: Lead store performance, drive sales, and foster team engagement.
- Company: Join a dynamic retail business focused on growth and inclusivity.
- Benefits: Enjoy discounts, generous holiday, and clear career progression.
- Other info: Flexible working across different stores with a focus on team development.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Retail management experience and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are searching for a committed and passionate Deputy Manager to join our growing business.
Key responsibilities include:
- Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.
- Focus on delivering great availability and cost controls through excellent processes.
- Create a culture of "sell a £, save a £" to maximise store sales and profit.
- Deliver on all agreed KPIs.
- Support the Store Manager with Talking Shop and work well with the Talking Shop representative.
- Drive team engagement by communicating effectively and showing appreciation and respect for every team member.
- Foster an inclusive culture where everyone can be their best at work.
- Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.
- Manage the team effectively using performance processes and continuous conversations.
Doing the right processes and doing them right:
- Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.
- Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.
- Ensure all cash handling and security policies and processes are fully implemented in the store.
- Deliver the best digital service by implementing all "One Best Way" processes in the store through the team.
- Ensure legal compliance across all areas to minimise any risk to the business.
- Implement all health and safety policies and processes fully in the store, keeping teams and customers safe.
Leadership:
- Lead by example to get the best from the team and provide the best service to customers.
- Be approachable and respectful to customers and colleagues.
- Work together with enthusiasm and take action to reduce waste.
- Show consideration for the business and its people.
- Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.
- Communicate effectively, having regular conversations and listening to understand.
- Plan in advance, prioritising key tasks and activities.
- Set the pace of the team by being hands-on to deliver a great store.
- Solve problems by making the right decisions for the store.
- Coach the team by asking the right questions to drive performance and help them be their best.
- Delegate tasks at the right time to the right colleagues.
- Motivate the team to deliver consistent operational standards.
Required skills & experience:
- Proven experience in a retail management role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage priorities.
- Customer-focused with a passion for delivering outstanding service.
- Strong problem-solving and decision-making abilities.
- Flexibility to work across different stores.
What We Offer:
- 15% discount in all Iceland and The Food Warehouse stores.
- 33 days holiday (including Bank Holidays).
- Christmas vouchers – increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Deputy Manager in Brompton employer: Iceland Foods Ltd.
Join our dynamic team as a Deputy Manager, where you will thrive in a supportive and inclusive work environment that values every team member. With clear career pathways and opportunities for development, you will play a crucial role in driving store performance while enjoying benefits such as a generous discount, 33 days of holiday, and access to a healthcare plan. Our culture fosters engagement and respect, ensuring you can be your best at work while making a meaningful impact on both customers and colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in Brompton
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or solved a problem in a retail setting. We want to hear about your experiences, so be ready to share them confidently during the interview.
✨Tip Number 3
Don’t forget to ask questions! Show your interest by asking about team dynamics, store performance goals, or how they support employee development. It’s a two-way street, and we want to see your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing the job! It shows you're serious about joining us and makes it easier for us to track your application. Plus, you’ll get all the latest updates on your application status!
We think you need these skills to ace Deputy Manager in Brompton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in retail management. We want to see how your skills align with our Deputy Manager role, so don’t hold back on showcasing your leadership and team management abilities!
Show Your Passion:We’re looking for someone who’s genuinely excited about delivering outstanding service. In your application, share examples of how you’ve gone above and beyond for customers or how you’ve fostered a positive team culture. Let your enthusiasm shine through!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts logically. We appreciate a well-organised application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we offer at StudySmarter!
How to prepare for a job interview at Iceland Foods Ltd.
✨Know Your Numbers
Before the interview, brush up on key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you've previously driven sales and improved store performance. This shows you understand the business side of things and can contribute effectively.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership skills. Think about times when you've motivated a team or resolved conflicts. Being able to articulate your approach to team engagement and coaching will resonate well with the interviewers.
✨Emphasise Customer Focus
Retail is all about the customer experience. Be prepared to share specific instances where you've gone above and beyond to deliver outstanding service. This will demonstrate your commitment to creating a positive shopping environment.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the store's current challenges or how they measure success. This not only shows your interest in the role but also gives you valuable insights into the company culture and expectations.
