At a Glance
- Tasks: Lead a team to deliver exceptional customer service and drive sales.
- Company: Join one of the Best Big Companies to Work For with a supportive culture.
- Benefits: Enjoy 15% discount, 28 days holiday, and clear career pathways.
- Other info: Be part of an inclusive team that values personal development and growth.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in retail management and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Shift Manager to join our growing business.
As Shift Manager you will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.
Key responsibilities include:
- Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to “sell a £1 & save a £1” to help drive sales. Deliver on all agreed actions set for you by your line manager.
- Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up‑skilling the team.
- Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all “One Best Way” processes.
- Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate.
Required skills & experience:
- Proven experience in a retail management or supervisory role.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
What We Offer:
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers – increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Apply now to join the team and start your Iceland story!
Shift Manager in Barnstaple employer: Iceland Foods Ltd.
Iceland is an exceptional employer, renowned for its commitment to both customer satisfaction and employee well-being. As a Shift Manager, you will thrive in a supportive and inclusive work culture that prioritises personal development and offers clear career pathways, alongside attractive benefits such as a generous discount, holiday entitlement, and healthcare options. Join us in creating a positive environment where your leadership can shine and make a real difference in the lives of our customers and team members alike.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager in Barnstaple
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching the values and mission of the company. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences relate to the Shift Manager role and be ready to share specific examples of how you've led teams or improved store performance.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance at landing that Shift Manager position!
We think you need these skills to ace Shift Manager in Barnstaple
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about becoming a Shift Manager and how you can contribute to our team.
Tailor Your CV:Make sure your CV highlights relevant experience in retail management or supervisory roles. We love seeing how your past experiences align with our values and the responsibilities of the Shift Manager position.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences effectively without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Iceland Foods Ltd.
✨Know the Company Inside Out
Before your interview, take some time to research the company’s history, values, and culture. Understanding what makes them one of the Best Big Companies to Work For will help you align your answers with their ethos and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. This will highlight your capability to engage and develop great people, which is crucial for the role.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as managing a busy shift or dealing with a difficult customer. Practise your responses to these scenarios, focusing on your problem-solving skills and how you can create an inclusive culture while delivering excellent service.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask your interviewer. Inquire about the team dynamics, opportunities for personal development, or how they measure success in the role. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
