At a Glance
- Tasks: Lead performance management of A/C contractors and ensure service standards are met.
- Company: Join a top-rated company that values its people and customers.
- Benefits: Enjoy 33 days holiday, a company car, and discounts at restaurants.
- Other info: Field-based role with excellent career growth and dynamic work environment.
- Why this job: Make a real impact on A/C service quality and contractor performance.
- Qualifications: Experience in A/C, HVAC or refrigeration with strong engineering skills.
The predicted salary is between 40000 - 45000 £ per year.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Air Conditioning Contract Manager to join our growing business.
Purpose of the role: The successful candidate will lead the performance management of 3rd party air conditioning contractors to ensure service standards, statutory compliance, and agreed contractual obligations are consistently delivered across the estate. They will also own supplier relationships to drive improvement in contractor performance, service quality, and compliance, while identifying opportunities to reduce cost, improve value, and enhance the reliability and lifecycle performance of A/C assets. The role will retain a strong technical presence through on-site inspections, technical audits, defect investigations, and occasional field-based support to contractors and internal stakeholders to resolve complex issues and improve standards in delivery.
We are looking for a technically strong A/C, HVAC or refrigeration professional with experience in commercial maintenance environments, who can combine practical engineering knowledge with contractor performance management, compliance oversight and commercial awareness. The successful candidate will be comfortable being out in the field when needed, challenging standards, improving supplier performance and helping deliver a reliable, compliant and cost-effective A/C service across our estate. This role will be field-based with a minimum of 2 days a week at our Deeside office.
Key responsibilities:
- Manage the performance of 3rd party A/C contractors to ensure service delivery, KPIs, contractual obligations, and agreed service standards are consistently achieved.
- Monitor, challenge, and report on contractor performance, identifying service failures, non-compliance, and opportunities to improve quality, responsiveness, and value.
- Carry out on-site inspections, technical audits, and defect investigations to validate workmanship, support high-risk locations, and drive improvement in contractor delivery standards.
- Own supplier relationships to influence performance, improve technical standards, and ensure statutory, health and safety, and compliance requirements are delivered in full.
- Support cost control and asset reliability by identifying repeat failures, challenging unnecessary spend, and driving corrective actions that improve lifecycle performance across the estate.
Experience needed:
- Strong background in commercial A/C, HVAC or refrigeration, ideally with experience across retail, multi-site, facilities management, or similar fast-paced environments.
- Practical engineering experience, with the confidence to inspect work on site, challenge poor workmanship, support defect investigations and understand root cause of repeat failures.
- Experience working with third-party contractors or service providers, ideally monitoring performance against KPIs, SLAs, compliance requirements and service standards.
- Good understanding of planned and reactive maintenance, including how contractor performance impacts asset reliability, cost, downtime and customer/store operations.
- Knowledge of statutory compliance, health and safety and industry standards relevant to A/C maintenance, repair and contractor delivery.
- Commercial awareness, with experience identifying unnecessary spend, repeat failures, poor value or opportunities to improve asset lifecycle performance.
- Supplier relationship management experience, including the ability to influence, challenge and hold contractors accountable while maintaining professional relationships.
- Ability to use data and reporting to spot trends, review performance, identify problem sites and recommend corrective action.
- Strong communication skills, able to explain technical issues clearly to both technical and non-technical stakeholders.
Multi-site experience would be highly beneficial, especially across a national estate, retail, hospitality, logistics, FM or property environment.
What to expect from us:
- 30% discount at Club Individual Restaurants
- 33 days holiday (including bank holidays)
- Company car
- Pension (NEST)
- Free onsite parking
- Onsite electric car charging ports
- Subsidised staff restaurant with a Michelin Star Chef and a subsidised Costa Coffee
- Annual performance related pay review
- Christmas vouchers & Christmas Savings scheme
- Long service awards
- Discounted gym memberships
- 20% off full price items at DD Clinical
StudySmarter Expert Advice🤫
We think this is how you could land Air Conditioning Contract Manager in Shotton
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Iceland Food Group, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Air Conditioning Contract Manager at Iceland Food Group.
We think you need these skills to ace Air Conditioning Contract Manager in Shotton
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Iceland Food Group
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
