At a Glance
- Tasks: Support digital operations by managing store queries and implementing solutions.
- Company: Join a top-rated company that values its people and customers.
- Benefits: Flexible working hours, remote work options, and a supportive team environment.
- Other info: Opportunity for growth in a collaborative and innovative workplace.
- Why this job: Be part of a dynamic team making a real difference in retail operations.
- Qualifications: Strong problem-solving skills and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a committed and passionate Network Support Planner to join our growing business on a 12 month FTC- 30 hours.
Please note the working pattern is Sunday to Wednesday ( WFH on Sundays after training period) when you will be required to work 4 days in the office during the week.
You will also be required to cover holidays for the other Network Support Planner which will be Saturday to Tuesday.
Purpose of the role The successful candidate will provide support to digital operations stores by processed store issues or queries in a swift and efficient manner.
In this role you can expect to: Manage and triage store queries and issues Implement Ecommerce same day pricing strategy Check store slots, comply with agreed hours and windows for online trading.
Work collaboratively across Ecommerce, digital operations and retail to successfully implement changes Assess and implement resolutions for identified store issues Identify and implement proactive solutions for store issues Implement agreed store change projects within delivery model Provide
Network Support Planner - 12 months Fixed Term - 30 hours employer: Iceland Food Group
Alphington Lodge is an exceptional employer, offering a supportive work culture that prioritises the well-being and professional growth of its staff. With competitive salaries and a commitment to employee development, this role as Deputy Manager provides a unique opportunity to make a meaningful impact in the lives of residents while enjoying a fulfilling career in a nurturing environment.
