Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business.
As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store.
Key responsibilities include:
Maximise profit:
- Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.
- Focus on delivering great availability and cost controls through excellent processes.
- Create a culture of "sell a £, save a £" to maximise store sales and profit.
- Deliver on all agreed KPIs.
Engage, develop & retain great people:
- Support the Store Manager with Talking Shop and work well with the Talking Shop representative.
- Drive team engagement by communicating effectively and showing appreciation and respect for every team member.
- Foster an inclusive culture where everyone can be their best at work.
- Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.
- Manage the team effectively using performance processes and continuous conversations.
Doing the right processes and doing them right:
- Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.
- Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.
- Ensure all cash handling and security policies and processes are fully implemented in the store.
- Deliver the best digital service by implementing all "One Best Way" processes in the store through the team.
- Ensure legal compliance across all areas to minimise any risk to the business.
- Implement all health and safety policies and processes fully in the store, keeping teams and customers safe.
Leadership:
- Lead by example to get the best from the team and provide the best service to customers.
- Be approachable and respectful to customers and colleagues.
- Work together with enthusiasm and take action to reduce waste.
- Show consideration for the business and its people. xgikmsk
- Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence.
- Communicate effe Please click on the apply button to read the full job description
Deputy Manager in Milton employer: Iceland Food Group
Iceland is an exceptional employer that prioritises the well-being of its employees while fostering a collaborative and supportive work culture. With a commitment to professional development, we offer numerous growth opportunities for our team members, ensuring that you can thrive in your role as a Commercial Solicitor. Located in a vibrant area, our workplace not only values hard work but also celebrates achievements, making it a rewarding environment for those seeking meaningful employment.
