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For Companies At a Glance
- Tasks: Lead customer insights and market intelligence to drive business growth.
- Company: Join a top-rated company that values its people and customers.
- Benefits: Enjoy competitive pay, great perks, and a supportive work environment.
- Why this job: Make a real impact by shaping customer experiences and strategies.
- Qualifications: Experience in retail insights and strong analytical skills required.
- Other info: Be part of a dynamic team with opportunities for career advancement.
The predicted salary is between 43200 - 72000 £ per year.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a Head of Retail and Customer Insights to join our growing online business.
Purpose of the role: To lead our customer insight, market intelligence and advanced analytics function.
Scope of the role:
Head of retail and customer Insights employer: Iceland Food Group
Contact Detail:
Iceland Food Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of retail and customer Insights
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can boost your chances of landing that interview.
✨Tip Number 3
Prepare for the interview by practising common questions and thinking about how your experience aligns with the role. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Head of retail and customer Insights
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start writing, make sure to read the job description from top to bottom. It’s packed with clues about what we’re looking for, so tailor your application to highlight how your skills and experiences align with our needs.
Show Your Passion for Customer Insights: We love candidates who are genuinely excited about customer insights! In your application, share specific examples of how you've used data to drive decisions or improve customer experiences. Let us see your enthusiasm shine through!
Keep It Clear and Concise: While we appreciate detail, we also value clarity. Make sure your application is easy to read and straight to the point. Use bullet points where necessary and avoid jargon that might confuse us. We want to understand your story without any fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at Iceland Food Group
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Analytical Skills
As a Head of Retail and Customer Insights, you'll need to demonstrate your expertise in market intelligence and analytics. Prepare specific examples from your past experiences where you've successfully used data to drive decisions or improve customer satisfaction.
✨Prepare Insightful Questions
Interviews are a two-way street. Prepare thoughtful questions that reflect your understanding of the role and the company. Ask about their current challenges in customer insights or how they measure success in this area. This shows you're proactive and engaged.
✨Highlight Team Leadership Experience
Since this role involves leading a team, be ready to discuss your leadership style and experiences. Share examples of how you've motivated teams, resolved conflicts, or fostered collaboration. This will help them see you as a strong candidate for the position.
