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- Tasks: Lead the Absence & Wellbeing team, ensuring high-quality HR advice and case management.
- Company: Join a dynamic HR department at Iceland, focused on employee wellbeing and compliance.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth and development.
- Why this job: Make a real impact on employee wellbeing while developing your leadership skills in a vibrant culture.
- Qualifications: Experience in HR or team leadership is essential; strong communication skills are a must.
- Other info: This role offers a chance to shape HR practices and support colleagues effectively.
The predicted salary is between 36000 - 60000 £ per year.
We have a new opportunity for an Absence & Wellbeing Team Leader to join our wonderful HR Department. Reporting directly to theHR Advisory Services Manager, the Absence & Wellbeing Team Leader will deliver a high quality, proactive, legally compliant and efficient telephony HR advice service to the Iceland Business (Retail, Head Office, IGC). The successful candidate will monitor, review and drive case management with regards to absence cases to ensure an efficient and fair outcome for both the business and the colleague. KEY ACCOUNTABILITIES/TASKS Ensure the Absence & Wellbeing Case Managers deliver accurate and commercial advice against legal and Iceland HR policy requirements. Ensuring cases are managed proactively, within SLAs and case notes accurately reflect calls and associated risk to the business. Demonstrate motivational and role model leadership behaviours as an effective ambassador for the HR Advisory Service at all times Manage the day to day operational requirements of the Absence & Wellbeing team including monitoring productivity, case volumes, SLAs, ensuring the team are effectively resourced day to day (holidays administration, rota etc) Coaching and conducting 121s /annual performance reviews for direct reports identifying development opportunities and propose solutions to the HR Advisory Services Manager. Ensuring…
Absence & Wellbeing Team Leader employer: Iceland Food Group Careers
Contact Detail:
Iceland Food Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Absence & Wellbeing Team Leader
✨Tip Number 1
Familiarize yourself with Iceland's HR policies and legal requirements related to absence and wellbeing. This knowledge will not only help you understand the role better but also demonstrate your commitment to compliance during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you motivated your team or improved productivity, as this aligns with the key responsibilities of the role.
✨Tip Number 3
Be ready to discuss your experience with case management and how you've handled complex absence cases. Prepare to explain your approach to ensuring fair outcomes for both the business and employees, as this is crucial for the position.
✨Tip Number 4
Research the current trends in employee wellbeing and absence management. Being knowledgeable about innovative practices in this area can set you apart and show that you're proactive about improving HR services.
We think you need these skills to ace Absence & Wellbeing Team Leader
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Absence & Wellbeing Team Leader position. Understand the key accountabilities and tasks, as well as the skills and experiences required. Tailor your application to highlight how your background aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in HR, particularly in absence management and wellbeing initiatives. Provide specific examples of how you've successfully managed similar responsibilities in previous roles.
Showcase Leadership Skills: Since the role requires motivational and role model leadership behaviors, make sure to include examples of your leadership experience. Discuss how you have coached team members, managed performance reviews, and driven team productivity in past positions.
Proofread Your Application: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in an HR role.
How to prepare for a job interview at Iceland Food Group Careers
✨Understand the Role
Make sure you have a clear understanding of the Absence & Wellbeing Team Leader role. Familiarize yourself with the key accountabilities and tasks mentioned in the job description, especially around case management and HR policy compliance.
✨Showcase Leadership Skills
Prepare examples that demonstrate your leadership abilities. Highlight experiences where you've motivated a team, managed operational requirements, or conducted performance reviews. This will show that you can be an effective ambassador for the HR Advisory Service.
✨Be Ready to Discuss Case Management
Since the role involves monitoring and reviewing absence cases, be prepared to discuss your approach to case management. Think about how you would ensure cases are handled proactively and within SLAs, and be ready to share relevant experiences.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the current challenges the Absence & Wellbeing team faces or how success is measured in this role. This shows your genuine interest and helps you understand the expectations better.
