Community Manager - EMEA in London

Community Manager - EMEA in London

London Full-Time 35000 - 45000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Manage office operations, support teams, and organise events to enhance workplace culture.
  • Company: Join Re-Leased, a cutting-edge SaaS company transforming real estate.
  • Benefits: Enjoy health insurance, wellness allowance, flexible working, and family support.
  • Other info: Dynamic environment with opportunities for growth and collaboration across global teams.
  • Why this job: Be the heartbeat of our UK office and make a real impact on team culture.
  • Qualifications: Experience in office management or events, with strong organisational and communication skills.

The predicted salary is between 35000 - 45000 € per year.

Does driving innovation and creating better experiences through technology inspire you? At Re-Leased, we’re levelling up real estate and helping property professionals thrive in a digital-first world. Our cloud-based property management platform combines smart automation, AI-driven insights, and deep industry expertise to make everyday work simpler and more rewarding. We’re here to help property people run better businesses, build stronger communities, and love what they do.

Your Role

This is a newly created position at Re-Leased — and an exciting one! As Community Manager, you will be the connective tissue of our UK operation, ensuring the office runs brilliantly, our teams are supported, and our culture feels in every operation, through to our biggest events of the year. You'll work closely with the VP of EMEA and the wider management team, touching almost every part of the business — from Sales and Customer teams to HR, Marketing, and Finance. This role is for someone who thrives on variability, takes genuine pride in the detail, and brings energy and warmth to everything they do.

Your Responsibilities

  • Office Management
    • Own the day-to-day running of the Re-Leased UK office, ensuring it's a great place to work
    • Manage office supplies, facilities, vendor relationships, and general upkeep
    • Act as the first point of contact for office-related queries and logistics
  • Sales & Customer Team Support
    • Provide operational and administrative support to the Sales and Customer teams
    • Assist with scheduling, coordination, and ad hoc requests that help the teams focus on what they do best
    • Support onboarding logistics for new starters across commercial functions
  • Events, Logistics & Marketing Campaigns
    • Plan and execute internal and external events — from intimate team offsites to larger customer‑facing activations
    • Coordinate logistics for marketing campaigns and brand activations in the UK market
    • Manage event budgets, supplier relationships, and on‑the‑day execution with precision
  • Internal Events & Culture
    • Lead the planning and delivery of internal events including End‑of‑Quarter celebrations, team socials, and company milestone moments
    • Help build and maintain a vibrant, inclusive office culture that reflects Re‑Leased's values
    • Be the person who makes people feel welcome, celebrated, and connected
  • HR Support
    • Partner with the HR team on people‑related initiatives, events, and communications
    • Support recruitment logistics, onboarding coordination, and employee experience programmes
    • Help maintain a workplace environment where people feel valued and supported
  • Stakeholder & Leadership Support
    • Act as a trusted support to the VP of EMEA and regional management team on operational matters
    • Liaise confidently across multiple internal stakeholders and functions — from senior leadership to frontline teams
    • Manage communications, scheduling, and project coordination on behalf of the leadership team where required

Your Experience

  • Proven experience in an office management, operations, events, or EA/PA role — ideally in a fast‑paced tech or SaaS environment
  • Exceptionally organised with a strong eye for detail and the ability to manage multiple priorities simultaneously
  • A natural connector — someone who builds relationships easily and communicates with warmth and professionalism
  • Proactive, resourceful, and solutions‑oriented; someone who genuinely finds a way
  • Confident using Microsoft Office suite and collaborative tools (Slack, Notion, or similar)
  • Experience supporting a senior leadership team or regional function
  • Background in event planning or marketing campaign logistics
  • Exposure to a high‑growth SaaS or PropTech businesses
  • Familiarity with HR processes and people operations
  • Experience working within, or in close support of, a Sales or Customer team in a SaaS environment

Our culture

Our culture is very important to us too, and we strongly believe in living out our core values:

  • People First: One team globally; our people and customers always come first.
  • Find a Way: Like a river, we find a way around all obstacles
  • Win or Learn: Our journey for improvement never ends; enjoy the ride!
  • Aim High: We dare to set big goals and love the challenge of achieving them against the odds.

Why you'll love working here!

  • Taking care of you: Including comprehensive health insurance, access to a premium EAP service and an annual wellness allowance to spend on what helps you feel good — whether that’s towards a gym membership, new running shoes, or mindfulness apps.
  • Support for families: Generous paid parental leave and flexible, family‑friendly support designed to help growing families balance work and life with confidence.
  • Recognition for tenure and milestones: We celebrate time, commitment, and contribution with milestone rewards and additional leave as you grow your career with us.
  • Flexible working, built for a global team: With customers and teammates across New Zealand, Australia, the United Kingdom, and North America, we work in a hybrid, remote‑friendly way with collaborative offices and the flexibility of a balanced approach to WFH/in‑office work.

Ready to Level Up? Join us and help shape the future of real estate at one of the most exciting SaaS companies born from New Zealand.

Community Manager - EMEA in London employer: Icehouseventures

At Re-Leased, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises our people and their well-being. As a Community Manager in our UK office, you'll enjoy comprehensive health benefits, generous parental leave, and opportunities for professional growth while being part of a dynamic team that values innovation and collaboration. With flexible working arrangements and a commitment to celebrating employee milestones, Re-Leased is an exceptional employer for those looking to make a meaningful impact in the tech-driven real estate sector.

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Contact Detail:

Icehouseventures Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Community Manager - EMEA in London

Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!

Tip Number 2

Show your personality! When you get the chance to meet potential employers or team members, let your energy and warmth shine through. Be genuine and engage in conversations that reflect your passion for community management and tech.

Tip Number 3

Prepare for interviews by researching the company culture and values. At Re-Leased, they value people first and finding solutions. Tailor your responses to show how you embody these principles and can contribute to their mission.

Tip Number 4

Don’t forget to follow up! After an interview or networking event, drop a quick thank-you note. It shows appreciation and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role!

We think you need these skills to ace Community Manager - EMEA in London

Office Management
Event Planning
Operations Support
Administrative Support
Relationship Building
Communication Skills
Project Coordination

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about driving innovation and creating better experiences in the real estate tech space.

Tailor Your CV:Make sure your CV is tailored to highlight your relevant experience. Focus on your office management, event planning, and people skills that align with what we’re looking for in a Community Manager.

Be Personable:We love a warm and friendly vibe! Use a conversational tone in your cover letter to show us your personality. Remember, we’re looking for someone who can connect with our teams and build a vibrant office culture.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Re-Leased.

How to prepare for a job interview at Icehouseventures

Know the Company Inside Out

Before your interview, dive deep into Re-Leased's mission and values. Understand how their cloud-based property management platform works and think about how you can contribute to their goal of creating better experiences through technology.

Showcase Your Organisational Skills

As a Community Manager, being organised is key. Prepare examples from your past experience where you've successfully managed multiple priorities or events. This will demonstrate your ability to thrive in a fast-paced environment.

Be a Connector

Highlight your relationship-building skills during the interview. Share stories that showcase your warmth and professionalism when working with different teams. This role is all about connecting people, so let your personality shine!

Prepare for Scenario Questions

Expect questions that ask how you'd handle specific situations, like managing office logistics or planning an event. Think through potential scenarios and how you would approach them, showing your proactive and solutions-oriented mindset.