At a Glance
- Tasks: Automate processes, manage technology access, and support a global workforce in a fast-paced AI environment.
- Company: Join one of the world's fastest-growing AI companies with a focus on innovation.
- Benefits: Competitive salary, remote work options, and opportunities for professional growth.
- Other info: Dynamic role in a collaborative team with excellent career advancement potential.
- Why this job: Make a real impact by driving automation and enhancing security in tech operations.
- Qualifications: Experience with SaaS environments, automation skills, and a passion for operational excellence.
The predicted salary is between 50000 - 70000 £ per year.
Are you the type of person who sees a manual process and immediately automates it? Do you believe internal systems should scale themselves, access should be tightly controlled, and operational excellence should be engineered rather than managed? Do you want to work in a secure-by-design, AI-first environment alongside some of the most talented engineers, operators and builders in the industry, helping scale the internal foundations of one of the world's fastest-growing AI companies?
We are working exclusively with one of the most exciting AI companies in the world as they continue to scale their Technology Operations function. As the company continues to scale, they are expanding their Technology Operations team with an additional hire who will play a key role in supporting a secure, high-performance, global workforce. This is far more than a traditional IT support role. They are looking for someone who thinks in systems, automates relentlessly and enjoys building operational excellence at scale.
While you'll own core day-to-day technology operations, you'll also have the opportunity to drive automation, improve security controls and help shape the processes that support one of the fastest-growing companies in AI.
What You'll Do- Own the employee technology lifecycle, ensuring every employee has secure, seamless access to the tools and systems they need.
- Manage identity, access, and SaaS provisioning across platforms including Okta, Google Workspace and a growing application estate.
- Oversee laptop procurement, deployment, inventory management and endpoint configuration through Jamf.
- Support employees globally with technology requests, troubleshooting, and operational guidance.
- Identify repetitive processes and build automations that improve efficiency, consistency and security.
- Partner closely with Security and Engineering teams to strengthen controls and improve operational maturity.
- Help scale internal technology operations to support a rapidly growing global organisation.
- Experience administering modern SaaS environments.
- Hands-on experience with Okta, Jamf, Google Workspace, and Mac environments.
- A proven track record of automating IT operations and business processes.
- Scripting experience, ideally with Python.
- An automation-first mindset and a passion for eliminating repetitive tasks.
- A security-first mindset with practical examples of security improvements you've implemented.
- Strong communication skills and a user-focused approach.
- Someone who thrives in fast-moving, highly autonomous environments and enjoys taking ownership.
- Experience with onboarding automation and employee lifecycle management.
- Exposure to identity and access management best practices.
- Experience with endpoint security, device management, or security operations.
- Familiarity with just-in-time access, privilege management, or modern security tooling.
- Experience working within high-growth SaaS or technology companies.
If you enjoy solving operational problems through automation, systems thinking and security-minded engineering, I’d be keen to speak with you.
Tech Ops Engineer employer: Iceberg
Join a pioneering AI company that champions innovation and operational excellence, where your role as a Tech Ops Engineer will not only enhance internal systems but also contribute to a secure, high-performance global workforce. With a culture that prioritises automation and security, you'll have the opportunity to work alongside some of the brightest minds in the industry, driving meaningful change and enjoying ample growth opportunities in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Tech Ops Engineer
✨Get Involved in Local Automation Meetups
We can’t stress this enough – getting your face out there in the automation and control systems community can really set you apart. Look for local meetups or workshops where you can chat with industry professionals, learn about what’s trending, and even discover hidden job gems. Who knows, you might meet someone from a company like Iceberg!
✨Show Off Your Projects
Make sure you have a portfolio of your work ready to roll. Whether it’s academic projects, internships or personal experiments, showcase how you’ve tackled automation challenges. When you apply for the Tech Ops Engineer position at Iceberg, linking your portfolio gives your application that extra oomph and demonstrates your practical knowledge.
✨Leverage Your Uni Career Services
If you’re fresh out of uni, don’t forget about your career services! Many universities have established connections with companies in the automation field. They may know when Iceberg is looking for fresh talent or even have internships that lead to full-time positions. So, hit them up!
✨Keep an Eye on Industry Certifications
While hunting for roles, consider getting certified in relevant automation technologies. It shows dedication and gives you a leg up in the job market. Plus, many organisations offer job boards or networking events to certified professionals. This might just lead you to that coveted Tech Ops Engineer role at Iceberg!
We think you need these skills to ace Tech Ops Engineer
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for an automation-control-systems role, it’s crucial to highlight your technical skills. Whether it's your proficiency in programming languages like Python or understanding control systems, make sure your CV showcases these prominently. Don't forget to mention any specific software or tools you're experienced with – that’s music to the ears of hiring managers!
Tailor Your Projects to Automation:If you've worked on any relevant projects, especially those involving automation or control systems, make them stand out in your CV. Use a dedicated section to highlight these projects, explaining your role and the impact of your contributions. This could be the difference between getting noticed and getting overlooked!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine, so tell us why you’re passionate about automation-control-systems! Discuss specific experiences that sparked your interest in this field. Maybe it's a university project or a previous job that truly got you hooked. We love seeing that spark! Make sure to reference how you can contribute to Iceberg and its goals.
Quantify Your Achievements:In the world of automation, results matter. When listing your experiences, quantify your achievements wherever possible. Did you improve system efficiency by a percentage? Did you reduce downtime? Putting numbers to your successes not only demonstrates your impact but also lets us see the tangible outcomes of your efforts. It makes your application pop!
How to prepare for a job interview at Iceberg
✨Master Your Technical Knowledge
In the automation control systems field, you need to brush up on your technical know-how. Be prepared to talk about specific control systems you’ve worked with, such as PLCs or SCADA systems, and expect technical questions or even hands-on problem-solving scenarios during the interview.
✨Showcase Your Projects
Whether it's freelance projects or your academic work, come ready to showcase your portfolio of automation projects. Bring along any diagrams, code samples, or automation solutions you’ve implemented—these can really set you apart and demonstrate your applied skills to Iceberg.
✨Understand Industry Trends
Stay updated on the latest trends in automation technologies and methodologies, like Industry 4.0 or IIoT. We'll want to discuss how these concepts may affect the role and future projects at Iceberg, so showing that you're knowledgeable about current and emerging technologies can give you an edge.
✨Commit to Continuous Learning
As this is a full-time role, it's essential to express your eagerness for continuous improvement and learning. Share how you plan to enhance your skills and keep pace with the evolution of automation in the workforce – companies love candidates who are committed to growth and adaptability.
