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For Companies At a Glance
- Tasks: Join a dynamic team to tackle IT challenges and enhance user support.
- Company: Leading global tech firm at the forefront of finance and digital markets.
- Benefits: Competitive pay, performance incentives, and ongoing learning opportunities.
- Why this job: Make an impact in a collaborative environment while developing your technical skills.
- Qualifications: 5+ years in tech support, strong problem-solving skills, and scripting experience.
- Other info: Work hybrid in London with exposure to international teams.
The predicted salary is between 36000 - 60000 £ per year.
Location: London - 3 days/week
Industry: Financial Technology / Digital Assets
The Company
I am representing a leading global technology-driven firm operating at the intersection of finance and emerging digital markets. With over a decade of experience supporting institutional clients, the business is known for its technical excellence, strong security posture, and collaborative culture. As a lean, high-performing organisation, technology plays a critical role in everything they do, from supporting front-office teams to maintaining secure, compliant, and scalable internal systems.
The Role
They are searching for an IT Engineer to join the Enterprise Technology team. This is a hands-on, hybrid engineering and support role suited to someone who enjoys both project work and day-to-day operational responsibility. You will work closely with Trading, Engineering, and Operations teams, owning initiatives across identity and access management, SaaS tooling, and device management, while also ensuring a high standard of end-user support. Experience in finance or crypto is NOT required. What matters most is technical capability, problem-solving mindset, and the ability to work effectively with a diverse group of stakeholders.
Key Responsibilities
- Diagnose and resolve complex issues across Google Workspace, Okta, and other SaaS platforms
- Troubleshoot MDM configurations and device management issues
- Provide deskside and remote user support, including peripherals, printers, and connectivity
- Manage the full IT hardware lifecycle (procurement, inventory, provisioning, and decommissioning)
- Resolve issues involving multiple system dependencies
- Design preventative solutions that improve reliability without introducing risk
- Assess and account for security implications across all technical decisions
- Identify opportunities for automation and implement tooling to reduce manual workload
- Communicate clearly with both technical and non-technical stakeholders
- Produce and maintain high-quality technical documentation
What We’re Looking For
- 5+ years’ experience supporting technical or fast-paced business environments
- Strong understanding of DNS, DHCP, VPNs, and general network troubleshooting
- Scripting experience (Python, Bash, or similar) for automation
- Experience supporting teams handling sensitive or confidential data
- Exposure to compliance and security frameworks such as SOC 2 or ISO 27001
Nice to Have
- Strong IAM knowledge (SAML, SCIM, OIDC)
- Experience supporting developer tooling and environments
- Advanced macOS and/or Linux troubleshooting
- Familiarity with infrastructure/configuration managed in Git (e.g. Terraform)
- Deep expertise with MDM platforms, device enrollment, configuration profiles, and security policies
What’s On Offer
- A collaborative, high-impact environment where your work is visible and valued
- Competitive compensation with performance-based incentives
- Ongoing learning and development support, including certifications
- Exposure to a global organisation with teams across multiple international locations
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
IT Engineer in England employer: Iceberg
Contact Detail:
Iceberg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Engineer in England
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects and technical capabilities. This is a great way to demonstrate your problem-solving mindset and technical excellence to potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions and scenarios related to IT engineering. Practice explaining complex concepts in simple terms, as you'll need to communicate effectively with both technical and non-technical stakeholders.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace IT Engineer in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Engineer role. Highlight your technical capabilities, problem-solving mindset, and any relevant projects you've worked on. We want to see how you can contribute to our collaborative culture!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your background aligns with our needs. Be genuine and let your personality come through – we love seeing the real you!
Showcase Your Technical Skills: In your application, don't forget to mention your experience with tools like Google Workspace, Okta, and any scripting languages you know. We’re looking for someone who can hit the ground running, so make sure we know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Iceberg
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Google Workspace, Okta, and other SaaS platforms. Be ready to discuss how you've diagnosed and resolved complex issues in the past, as this will show your technical capability and problem-solving mindset.
✨Showcase Your Collaboration Skills
Since the role involves working closely with various teams, be prepared to share examples of how you've successfully collaborated with both technical and non-technical stakeholders. Highlight any experiences where teamwork led to successful project outcomes.
✨Demonstrate Your Security Awareness
Understanding security implications is crucial in this role. Be ready to discuss your experience with compliance frameworks like SOC 2 or ISO 27001, and how you've implemented security measures in your previous roles to protect sensitive data.
✨Prepare for Problem-Solving Scenarios
Expect to face some technical scenarios during the interview. Practice troubleshooting common issues related to DNS, DHCP, and VPNs. This will not only showcase your technical skills but also your ability to think on your feet and come up with effective solutions.
