At a Glance
- Tasks: Join our team to manage operations for Londonβs soft commodities like cocoa and coffee.
- Company: Be part of the Intercontinental Exchange, a leader in global financial markets.
- Benefits: Enjoy opportunities for remote work, professional development, and a dynamic work environment.
- Why this job: Gain hands-on experience in a fast-paced industry while building valuable relationships.
- Qualifications: Degree-level education or equivalent experience; strong communication and analytical skills required.
- Other info: Some travel and flexible hours may be involved.
The predicted salary is between 36000 - 60000 Β£ per year.
Job Description
JOB PURPOSE
The Soft Commodities team at the Intercontinental Exchange is responsible for the operations and development of the London Cocoa, Robusta Coffee, White Sugar and UK Feed Wheat contracts. The team ensures that the certification, storage and transfer of commodities for the London contracts are processed in accordance with Exchange Rules, and work with market participants, internal stakeholders and regulators to maintain and develop the terms of those contracts. As a member of the team you will be involved in all aspects of operations and product development, and be expected to pitch-in wherever necessary.
DUTIES AND RESPONSIBILITIES
- Contribute effectively to all aspects of the operations of the ICE London soft commodity contracts.
- Oversight of the proprietary systems IFEU Guardian and the Softs Deliveries Platform for inventory, warehousekeeper and delivery management.
- Manage numerous administrative tasks including maintenance and development
- Input in development of system for new contracts, enhancements, testing and signoff
- Incident reporting and resolution
- Drive system training for new users or new product release
- Biannual review of users
- Run the physical delivery process; engage with other ICE functions to ensure orderly deliveries
- Handle client enquiries; identify, manage and build customer relationships
- Draft written communications for internal and external release
- Visit/inspect/audit warehousekeepers when required
- Undertake project work as and when required
PERSON SPECIFICATION
- Proven experience with clearing operations for physically deliverable futures contracts
- Experience of Exchange clearing systems
- Experience in Cocoa, Coffee, Sugar or Grains would be an advantage but not essential
- Educated to a degree level in a relevant discipline or equivalent experience;
- Excellent verbal and written communication skills
- Good knowledge of Microsoft package especially Excel and PowerPoint;
- Strong analytical and organizational skills with acute attention to detail
- Position will involve some travel and work outside of normal business hours
Senior Analyst, Business Operations employer: ICE
Contact Detail:
ICE Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Senior Analyst, Business Operations
β¨Tip Number 1
Familiarise yourself with the specific commodities mentioned in the job description, such as Cocoa, Coffee, Sugar, and Grains. Understanding the market dynamics and current trends in these areas will help you engage more effectively during interviews.
β¨Tip Number 2
Network with professionals in the soft commodities sector. Attend industry events or webinars to connect with people who work at the Intercontinental Exchange or similar organisations. This can provide valuable insights and potentially lead to referrals.
β¨Tip Number 3
Brush up on your knowledge of clearing operations and exchange systems. Consider taking online courses or certifications that focus on futures contracts and commodity trading to demonstrate your commitment and expertise.
β¨Tip Number 4
Prepare to discuss your experience with administrative tasks and system management. Be ready to share specific examples of how you've contributed to operational efficiency in previous roles, as this will be crucial for the responsibilities outlined in the job description.
We think you need these skills to ace Senior Analyst, Business Operations
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in clearing operations and any familiarity with soft commodities like Cocoa, Coffee, or Sugar. Use specific examples to demonstrate your skills in managing administrative tasks and system oversight.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with the responsibilities outlined in the job description, particularly your experience with proprietary systems and client relationship management.
Showcase Communication Skills: Since excellent verbal and written communication skills are essential, consider including a brief example of a successful communication youβve had in a previous role. This could be a client interaction or an internal memo that had a positive impact.
Highlight Analytical Skills: Given the importance of strong analytical skills for this position, include specific instances where you've used data analysis to drive decisions or improve processes. Mention your proficiency with Microsoft Excel and PowerPoint to support your claims.
How to prepare for a job interview at ICE
β¨Know Your Commodities
Familiarise yourself with the specifics of Cocoa, Coffee, Sugar, and Grains. Understanding the market dynamics and recent trends in these commodities will show your genuine interest and expertise during the interview.
β¨Demonstrate Analytical Skills
Prepare to discuss examples of how you've used analytical skills in previous roles. Be ready to explain how you approach problem-solving and decision-making, especially in relation to operations and product development.
β¨Communication is Key
Since the role involves drafting communications and handling client enquiries, practice articulating your thoughts clearly. Consider preparing a few examples of how you've effectively communicated complex information in the past.
β¨Showcase Your Technical Proficiency
Brush up on your knowledge of Microsoft Excel and PowerPoint, as well as any experience with clearing operations or exchange systems. Be prepared to discuss how you've used these tools in your previous roles to manage data and present findings.