Senior Analyst, Business Operations
Senior Analyst, Business Operations

Senior Analyst, Business Operations

Slough Full-Time 43200 - 72000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to manage operations for London’s soft commodity contracts and enhance product development.
  • Company: Intercontinental Exchange is a leading global marketplace for trading commodities and financial products.
  • Benefits: Enjoy opportunities for travel, professional development, and a dynamic work environment.
  • Why this job: Be part of a crucial team impacting global markets while developing your skills in a fast-paced setting.
  • Qualifications: Degree-level education or equivalent experience; strong communication and analytical skills required.
  • Other info: Some travel and flexible hours are part of the role.

The predicted salary is between 43200 - 72000 Β£ per year.

JOB PURPOSE

The Soft Commodities team at the Intercontinental Exchange is responsible for the operations and development of the London Cocoa, Robusta Coffee, White Sugar and UK Feed Wheat contracts. The team ensures that the certification, storage and transfer of commodities for the London contracts are processed in accordance with Exchange Rules, and work with market participants, internal stakeholders and regulators to maintain and develop the terms of those contracts. As a member of the team you will be involved in all aspects of operations and product development, and be expected to pitch-in wherever necessary.

DUTIES AND RESPONSIBILITIES

  • Contribute effectively to all aspects of the operations of the ICE London soft commodity contracts.
  • Oversight of the proprietary systems IFEU Guardian and the Softs Deliveries Platform for inventory, warehousekeeper and delivery management.
  • Manage numerous administrative tasks including maintenance and development
  • Input in development of system for new contracts, enhancements, testing and signoff
  • Incident reporting and resolution
  • Drive system training for new users or new product release
  • Biannual review of users
  • Run the physical delivery process; engage with other ICE functions to ensure orderly deliveries
  • Handle client enquiries; identify, manage and build customer relationships
  • Draft written communications for internal and external release
  • Visit/inspect/audit warehousekeepers when required
  • Undertake project work as and when required

PERSON SPECIFICATION

  • Proven experience with clearing operations for physically deliverable futures contracts
  • Experience of Exchange clearing systems
  • Experience in Cocoa, Coffee, Sugar or Grains would be an advantage but not essential
  • Educated to a degree level in a relevant discipline or equivalent experience;
  • Excellent verbal and written communication skills
  • Good knowledge of Microsoft package especially Excel and PowerPoint;
  • Strong analytical and organizational skills with acute attention to detail
  • Position will involve some travel and work outside of normal business hours

Senior Analyst, Business Operations employer: ICE

At the Intercontinental Exchange, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within the fast-paced environment of soft commodities. Our London office provides employees with unique opportunities for professional growth, comprehensive training, and the chance to engage directly with market participants and regulators, ensuring that every team member plays a vital role in shaping the future of commodity trading. With a commitment to employee development and a supportive atmosphere, we empower our staff to thrive both personally and professionally.
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Contact Detail:

ICE Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Senior Analyst, Business Operations

✨Tip Number 1

Familiarise yourself with the specific commodities mentioned in the job description, such as Cocoa, Coffee, Sugar, and Grains. Understanding the market dynamics and current trends in these areas will help you engage more effectively during interviews.

✨Tip Number 2

Network with professionals in the soft commodities sector. Attend industry events or join relevant online forums to connect with people who work in similar roles. This can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Brush up on your knowledge of clearing operations and exchange systems. Being able to discuss your experience with these systems confidently will demonstrate your suitability for the role and show that you are proactive in your preparation.

✨Tip Number 4

Prepare to discuss your analytical and organisational skills in detail. Think of specific examples from your past experiences where you successfully managed complex tasks or projects, as this will highlight your capability to handle the responsibilities outlined in the job description.

We think you need these skills to ace Senior Analyst, Business Operations

Experience with clearing operations for physically deliverable futures contracts
Knowledge of Exchange clearing systems
Familiarity with Cocoa, Coffee, Sugar or Grains markets
Excellent verbal and written communication skills
Proficiency in Microsoft Excel and PowerPoint
Strong analytical skills
Organisational skills with acute attention to detail
Ability to manage administrative tasks effectively
Experience in system development and testing
Incident reporting and resolution skills
Client relationship management
Project management skills
Willingness to travel and work outside of normal business hours

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in clearing operations and any familiarity with soft commodities like Cocoa, Coffee, Sugar, or Grains. Use specific examples to demonstrate your skills and achievements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the Intercontinental Exchange. Mention your experience with exchange clearing systems and how you can contribute to the operations of the London soft commodity contracts.

Highlight Communication Skills: Since excellent verbal and written communication skills are essential for this role, provide examples in your application that demonstrate your ability to draft communications and manage client relationships effectively.

Showcase Analytical Skills: Emphasise your strong analytical and organisational skills in your application. Provide instances where your attention to detail has positively impacted your previous roles, especially in operations or project management.

How to prepare for a job interview at ICE

✨Understand the Industry

Familiarise yourself with the soft commodities market, particularly Cocoa, Coffee, Sugar, and Grains. Being able to discuss current trends and challenges in these areas will demonstrate your genuine interest and knowledge during the interview.

✨Showcase Your Analytical Skills

Prepare examples that highlight your analytical and organisational skills. Discuss specific instances where you've successfully managed complex data or improved processes, as these are crucial for a Senior Analyst role.

✨Communicate Clearly

Since excellent verbal and written communication skills are essential, practice articulating your thoughts clearly. Be ready to explain technical concepts in simple terms, especially when discussing your experience with Exchange clearing systems.

✨Demonstrate Team Collaboration

Be prepared to discuss how you have worked effectively within a team. Highlight experiences where you contributed to project work or collaborated with various stakeholders, as this role requires engaging with multiple functions within the organisation.

Senior Analyst, Business Operations
ICE
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  • Senior Analyst, Business Operations

    Slough
    Full-Time
    43200 - 72000 Β£ / year (est.)

    Application deadline: 2027-07-30

  • I

    ICE

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