Senior Analyst, Business Operations
Senior Analyst, Business Operations

Senior Analyst, Business Operations

London Full-Time 48000 - 72000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to manage operations for London’s soft commodities like cocoa and coffee.
  • Company: Be part of the Intercontinental Exchange, a leader in global financial markets.
  • Benefits: Enjoy flexible working options and opportunities for professional growth.
  • Why this job: Contribute to impactful projects while building relationships in a dynamic environment.
  • Qualifications: Degree-level education or equivalent experience; strong communication and analytical skills required.
  • Other info: Some travel and out-of-hours work may be necessary.

The predicted salary is between 48000 - 72000 Β£ per year.

Job Description

JOB PURPOSE

The Soft Commodities team at the Intercontinental Exchange is responsible for the operations and development of the London Cocoa, Robusta Coffee, White Sugar and UK Feed Wheat contracts. The team ensures that the certification, storage and transfer of commodities for the London contracts are processed in accordance with Exchange Rules, and work with market participants, internal stakeholders and regulators to maintain and develop the terms of those contracts. As a member of the team you will be involved in all aspects of operations and product development, and be expected to pitch-in wherever necessary.

DUTIES AND RESPONSIBILITIES

  • Contribute effectively to all aspects of the operations of the ICE London soft commodity contracts.
  • Oversight of the proprietary systems IFEU Guardian and the Softs Deliveries Platform for inventory, warehousekeeper and delivery management.
  • Manage numerous administrative tasks including maintenance and development
  • Input in development of system for new contracts, enhancements, testing and signoff
  • Incident reporting and resolution
  • Drive system training for new users or new product release
  • Biannual review of users
  • Run the physical delivery process; engage with other ICE functions to ensure orderly deliveries
  • Handle client enquiries; identify, manage and build customer relationships
  • Draft written communications for internal and external release
  • Visit/inspect/audit warehousekeepers when required
  • Undertake project work as and when required

PERSON SPECIFICATION

  • Proven experience with clearing operations for physically deliverable futures contracts
  • Experience of Exchange clearing systems
  • Experience in Cocoa, Coffee, Sugar or Grains would be an advantage but not essential
  • Educated to a degree level in a relevant discipline or equivalent experience;
  • Excellent verbal and written communication skills
  • Good knowledge of Microsoft package especially Excel and PowerPoint;
  • Strong analytical and organizational skills with acute attention to detail
  • Position will involve some travel and work outside of normal business hours

Senior Analyst, Business Operations employer: ICE

At the Intercontinental Exchange, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation within the soft commodities sector. Our London office provides employees with unique opportunities for professional growth, supported by a culture that values diversity and encourages continuous learning. With competitive benefits and a commitment to employee well-being, we empower our team members to thrive both personally and professionally while contributing to the vital operations of global commodity markets.
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Contact Detail:

ICE Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Senior Analyst, Business Operations

✨Tip Number 1

Familiarise yourself with the specific commodities mentioned in the job description, such as Cocoa, Coffee, Sugar, and Grains. Understanding the market dynamics and trends of these commodities will help you engage more effectively during interviews.

✨Tip Number 2

Network with professionals in the soft commodities sector. Attend industry events or join relevant online forums to connect with people who work in similar roles. This can provide you with insights and potentially valuable referrals.

✨Tip Number 3

Brush up on your knowledge of clearing operations and exchange systems. Being well-versed in these areas will demonstrate your capability and readiness for the role, making you a more attractive candidate.

✨Tip Number 4

Prepare to discuss your experience with administrative tasks and system management. Be ready to share examples of how you've successfully handled similar responsibilities in the past, as this will showcase your organisational skills and attention to detail.

We think you need these skills to ace Senior Analyst, Business Operations

Experience with clearing operations for physically deliverable futures contracts
Knowledge of Exchange clearing systems
Familiarity with Cocoa, Coffee, Sugar or Grains markets
Strong analytical skills
Excellent verbal and written communication skills
Proficiency in Microsoft Excel and PowerPoint
Attention to detail
Organisational skills
Ability to manage client enquiries and build customer relationships
Project management skills
Incident reporting and resolution skills
Experience in system training for users
Ability to conduct audits and inspections
Flexibility to work outside of normal business hours

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in clearing operations and any familiarity with soft commodities like Cocoa, Coffee, Sugar, or Grains. Use specific examples to demonstrate your skills and achievements.

Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your interest in the Senior Analyst position and how your background aligns with the duties and responsibilities listed in the job description. Mention your experience with Exchange clearing systems and your analytical skills.

Showcase Communication Skills: Since excellent verbal and written communication skills are essential for this role, ensure that your application materials are well-written and free of errors. Consider including examples of past communications you've drafted for internal or external audiences.

Highlight Technical Proficiency: Emphasise your proficiency in Microsoft Excel and PowerPoint in your application. If you have experience with proprietary systems or software related to commodity operations, be sure to mention that as well.

How to prepare for a job interview at ICE

✨Understand the Industry

Familiarise yourself with the soft commodities market, particularly Cocoa, Coffee, Sugar, and Grains. Being able to discuss current trends and challenges in these areas will demonstrate your genuine interest and knowledge during the interview.

✨Showcase Your Analytical Skills

Prepare examples of how you've used analytical skills in previous roles, especially in relation to operations or product development. Be ready to discuss specific tools or methodologies you’ve employed to solve problems or improve processes.

✨Communicate Clearly

Since excellent verbal and written communication skills are essential for this role, practice articulating your thoughts clearly. Consider preparing a brief presentation on a relevant topic to showcase your ability to communicate complex information effectively.

✨Demonstrate Team Collaboration

Highlight your experience working in teams, especially in cross-functional settings. Be prepared to discuss how you’ve contributed to team success and managed relationships with various stakeholders, as collaboration is key in this role.

Senior Analyst, Business Operations
ICE
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  • Senior Analyst, Business Operations

    London
    Full-Time
    48000 - 72000 Β£ / year (est.)

    Application deadline: 2027-08-01

  • I

    ICE

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