Royalty Tracking Manager (m/f/d)

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Royalty Tracking Manager (m/f/d), London

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Client:

ICE

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

e76776087a70

Job Views:

5

Posted:

29.05.2025

Expiry Date:

13.07.2025

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Job Description:

About ICE

ICE is a purpose-driven organisation, founded by rightsholders, for rightsholders.
We exist to support songwriters, enabling societies and publishers to accurately compensate them when their work is used internationally.
We operate at the exciting intersection of technology, music, and data. Since our 2010 launch, we have paid billions to rightsholders through deep expertise in Copyright, Processing and Licensing.
Our collaboration with stakeholders across the industry delivers best practice, new processes & innovative solutions for better royalty flows.
Strategic investment in technology enables us to process trillions of streams, to deliver the maximum revenue for rightsholders.

About the Role

As a Royalty Tracking Manager your will maximise clientroyalty income by utilising analytical tools and industry knowledge. You will work closely with internal teams, clients and third-party providers.

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Key Responsibilities:

• Support the Customer Experience and Online Operations teams in the professional delivery of high-quality services.
• Utilising and contributing to the development and maintenance of ICE reports and dashboards.
• Analysis of distribution and copyright data. Identifying any anomalies and resolving them with stakeholders.
• Provide customer reporting on the royalty tracking service.
• Providing support and input directly into the Online End to End process to enable ICE’s performance against customer contracts and SLAs.
• Identifying opportunities for continuous improvement of procedures
• Undertaking ad-hoc general administration duties and data gathering.
• Provide in depth analysis to the wider business on income trends and identifying issues and variances vs expected receipts.
• Communicating and representing customers’ needs and priorities inside the ICE organisation

Requirements and Qualifications:

• A minimum of 2 years’ experience, within a royalty tracking or data analysis role, in a Publisher or Collection Society.
• Strong analytical skills with ability to produce insightful reporting to stakeholders at various levels.
• Experience querying and extracting data from large and complex datasets using SQL or Python (desirable)
• Experience of working in a high pressure environment with tight deadlines, managing multiple work streams concurrently
• Highly numerate and organised with excellent attention to detail.
• Working knowledge of BI solutions and data visualisation tools
• Ability to work in a fast-paced, complex, and rapidly growing/changing work environment; proven organization and prioritization skills.
• Ability to handle high workloads and fast turnarounds.
• Able to work easily on own initiative but also in close conjunction with key individuals across different teams.
• Promote and support innovative thinking and a flexible way to solving problems.

What we offer:

• Competitive local benefits based on your location
• We promote flexible working regarding time and/or place
• Both mental and physical health initiatives
• Comprehensive training and development opportunities
• Industry insider events, team socials and company events
• Enhanced holiday allowance

We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic.
We are committed to making all stages of our recruitment process accessible to candidates with disabilities. Please speak to our recruitment team and we will work with you to make reasonable adjustments to ensure you can perform at your best throughout your application.

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