ICE Data Services is seeking a Client Support Specialist to assist ICE Data Derivatives clients with product questions and data inquiries. The role involves handling questions about option prices and data, and resolving issues by collaborating with internal groups.
You will onboard/off-board clients, manage inquiries via email, chat, and phone, and ensure timely, accurate responses while maintaining strong client relationships. A focus on documentation is required.
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Derivatives Data Support Specialist - Global Client Help employer: ICE
ICE Clear Europe is an excellent employer that fosters a collaborative and innovative work culture, where employees are empowered to shape risk management practices across diverse asset classes. With a strong focus on professional development, you will have ample opportunities for growth and advancement while working in a dynamic environment that values regulatory compliance and strategic initiatives. Located in the heart of London, our team enjoys a vibrant city life alongside competitive benefits and a commitment to employee well-being.
