As the administration apprentice you will be a pivotal member of the team providing support to all members of the team.
Day-to-day duties will include:
- Welcoming patients in a friendly and professional manner – reception is the first point of contact
- Manage practice diary, administering appointment details
- Taking payments, correct balancing of patient accounts
- Answer email enquiries in a professional and timely manner
- Use of Microsoft packages such as Excel and Word (or equivalent)
- Accurate and efficient data inputting – including financial forecasting and patient planning
- Produce accurate records and documents including emails, invoicing and KPIs
- Prioritising tasks and completing in a timely manner
- Supporting team members to complete tasks from all departments within the business
- Talking to dental laboratories/other suppliers to ensure the smooth running of the practice
- Manage priorities and tasks
Level 3 Business Administration Apprentice employer: ICE SURGERIES LIMITED
At Ice Surgeries Ltd, we are dedicated to fostering a supportive and dynamic work environment for our team members. As an Apprentice Dental Nurse, you will not only gain invaluable hands-on experience in a busy practice but also benefit from our commitment to professional development and potential career advancement upon successful completion of your apprenticeship. Our collaborative culture, combined with our partnership with the NHS, ensures that you will be part of a team that prioritises high-quality patient care and community health.
