At a Glance
- Tasks: Manage and grow established client accounts while driving strategic growth and engagement.
- Company: Leading Microsoft Partner & Managed Services Provider with a strong reputation.
- Benefits: Competitive salary, uncapped commission, hybrid working, and clear career progression.
- Other info: Collaborative culture with access to innovative Microsoft solutions.
- Why this job: Inherit an existing client base and focus on strategic growth from day one.
- Qualifications: 5+ years in account management within a tech services environment.
The predicted salary is between 60000 - 65000 £ per year.
A rare opportunity to inherit an established client base and accelerate growth within a leading Microsoft Partner & Managed Services Provider.
LOCATION: London / South East or North West / Manchester
SALARY: £60,000 – £65,000 Base Salary Uncapped OTE Top performers earning £200,000+
ABOUT THE BUSINESS: Our client is a highly respected Microsoft-focused Managed Services Provider, delivering transformative solutions across Cloud, Security, Data, AI, Applications and Managed Services. With a strong reputation for customer success and long-term client partnerships, they have built an impressive portfolio of active customers who already rely on their services every day.
Unlike many account management opportunities, this role comes with an established, engaged customer base. These are existing clients with live managed service agreements already in place, creating a genuine platform for growth rather than requiring you to build relationships from scratch.
THE ROLE:
As Senior Account Manager, you will inherit a portfolio of established accounts and become the strategic advisor to your clients. Your focus will be to strengthen relationships, uncover new opportunities, expand service adoption and generate referrals across the wider customer base.
- Manage and grow a portfolio of existing managed service customers
- Develop trusted relationships with senior stakeholders and decision-makers
- Identify opportunities across Hybrid Infrastructure, Cloud, Security, Data, AI and Application Services
- Drive growth through consultative account planning and customer engagement
- Lead Quarterly Business Reviews (QBRs) and strategic planning discussions
- Work closely with technical and pre-sales teams to deliver customer outcomes
- Generate additional revenue through cross-sell and upsell opportunities
- Maintain accurate forecasting, pipeline management and CRM reporting
WHY THIS ROLE IS DIFFERENT: Many Account Manager positions are effectively disguised new business roles. This isn't one of them. The clients are already engaged, already contracted and already receiving managed services from the business. You'll be entering relationships with credibility from day one, allowing you to focus on strategic growth rather than opening doors.
THE SOLUTIONS PORTFOLIO: You'll have access to a comprehensive technology portfolio including:
- Managed Services
- Hybrid Infrastructure
- Cloud Solutions
- Cyber Security
- Data & Analytics
- Power BI
- Power Apps
- Full Stack Development
- Artificial Intelligence Solutions
THE ENVIRONMENT: This is a genuinely hybrid role. You'll spend approximately two days per week in the office, with the remainder focused on client engagement and relationship building. Face-to-face meetings, QBRs, thought leadership and becoming embedded within your customers' businesses are all central to the company's approach. This role is ideal for someone who enjoys building trusted partnerships and being visible within their client base.
WHAT WE'RE LOOKING FOR:
- Minimum 5 years' experience within a Microsoft Partner, MSP or technology services environment
- Proven track record of account growth and customer retention
- Experience selling managed services and understanding the dynamics of inherited contract bases
- Strong knowledge of Microsoft technologies and solutions
- Exposure to Data, Power BI and/or Power Apps solutions
- Enterprise-level account management experience
- Excellent stakeholder management and relationship-building skills
- Commercially minded, consultative and customer-focused approach
- Strong communication, presentation and strategic planning capabilities
THE PACKAGE:
Why You'll Love It Here:
- £60,000 – £65,000 basic salary
- Uncapped commission structure
- Top earners exceeding £200,000
- Existing client portfolio from day one
- Hybrid working model
- Access to a broad and highly marketable technology portfolio
- Clear career progression opportunities
- Supportive and collaborative culture
- Opportunity to work with some of the most innovative Microsoft-led solutions in the market
INTERESTED? If you've spent years building accounts from scratch and are ready to inherit a genuine platform for growth, we'd love to speak with you. Please contact your recruiter for a confidential discussion and further information.
Senior Account Manager employer: ice recruitment
Join a leading Microsoft Partner and Managed Services Provider that prioritises employee growth and offers a supportive, collaborative culture. With an established client base and a hybrid working model, you will have the opportunity to thrive in your role as Senior Account Manager while enjoying uncapped commission potential and access to innovative technology solutions. This is not just a job; it's a chance to build meaningful relationships and drive strategic growth from day one.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Senior Account Manager at ice recruitment, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including ice recruitment. Tailor your message to explain why you’re drawn to them and how you can contribute as a Senior Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for ice recruitment:When writing your cover letter, make sure to tailor your message specifically for ice recruitment. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at ice recruitment
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show ice recruitment that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show ice recruitment that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with ice recruitment’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
